Technical Operations Manager

Confidential Company; Dubai; On-site; AED 240,000 - 400,000; Full time

Job summary

Confidential Company in the UAE is seeking an experienced Technical Operations Manager to oversee quality control, production and certification documentation, ensuring compliance with international standards.

The role requires UAE industry experience, strong documentation and coordination skills, and the ability to lead a blue-collar team while maintaining safety and operational efficiency. A relevant technical degree and 5+ years UAE experience are preferred.

Qualifications

• Requires strong documentation and coordination skills.
• Experience leading blue-collar teams in a manufacturing/industrial setting.
• Proven ability to manage multiple tasks and ensure quality and safety.
• Excellent communication and organization abilities.

Responsibilities

• Oversee quality control and inspection activities per international standards.
• Supervise production and workshop operations; plan workloads and allocate manpower.
• Coordinate certification/documentation, audits, and third-party inspections.
• Maintain calibration records and traceability for test results and materials.
• Lead team, ensure safety procedures, and optimize productivity.

Skills

Documentation

Coordination

Leadership

Communication

Problem solving

Education

BTech / BSc or equivalent technical qualification

Job description

We are looking for an experienced and technically competent Technical Operations Manager to oversee quality control activities, production and certification documentation while complying applicable international standards. The ideal candidate should have UAE industry experience, strong documentation and coordination skills and the ability to lead a team of workers while ensuring quality, safety and operational efficiency.

1. Quality Control and Inspection

• Inspect incoming raw materials including wire ropes, chain blocks, wire rope pullers, ferrules, thimbles, and polyester webbing. The includes international shipments, local purchase and retuned material from customers.
• Verify supplier documentation such as Mill Test Certificates, Packing Lists and Third-Party Inspection Reports.
• Perform proof load testing of slings and lifting devices as per applicable standards.
• Ensure all measuring, testing and production equipment is calibrated and maintained.
• Record and maintain test results, schedules and calibration records for traceability.
• Conduct final inspection of finished products prior to dispatch & on-site third party inspections
• Verify dimensions, workmanship, labelling, identification tags and completely documentation.
• Prepare and issue inspection reports and test certificates.
• Maintain records of inspections, test certificates, and calibration reports.
• Keep documentation/traceability of sample status provided to customer.
• Prepare quality documentation and coordinate for internal/external audits and customer requirements.
• Coordinate with production teams to resolve quality issues.

2. Production and Workshop Supervision

• Issue production sheets, supervise daily production activities, plan workloads, allocate manpower, and achieve production targets within deadlines.
• Lead and manage blue-collar workers, including operators, riggers, helpers, and workshop staff.
• Ensure the safe and efficient operation of cutting, pressing, swaging, stitching, and load-testing machines. Conduct stage-wise inspections and maintain inspection records.
• Coordinate with stores to ensure the timely availability of raw materials and production components.
• Enforce workshop safety procedures, PPE compliance, and preventive maintenance of machinery.

3. Certification and Documentation

• Prepare and maintain Certificates of Conformity, Material Test Certificates, test certificates, and inspection reports.
• Obtain, verify, and maintain import certificates, local purchase certificates, and supporting technical documents.
• Arrange client and third-party inspections, coordinate with inspectors, and follow up on approved certificates.
• Coordinate ENAS related inspections and maintain the required documentation.
• Maintain White WIP and Pink WIP sheets and product traceability documents.
• Ensure certification documents are accurate, complete, and submitted within the required timelines.

4. Standards and Compliance

• Ensure compliance with applicable EN, ISO, ASME, BS, and other relevant standards.
• Maintain ISO documentation and support internal and external quality audits.
• Ensure full traceability from raw material to finished product.
• Coordinate supplier quality checks, evaluations, and corrective actions where required.

5. Team Leadership and Coordination

• Lead, train, and supervise workers across production, quality inspection, testing, and packing activities.
• Allocate daily tasks, monitor performance, and ensure adherence to quality and safety procedures.
• Resolve operational issues and coordinate with stores, procurement, warehouse, and management.
• Ensure production schedules, quality standards, and customer delivery commitments are met while focusing on increasing productivity and efficiency.

Desired Candidate Profile

Candidate Requirements

• B Tech, BSc, or a relevant science-related or technical qualification.
• Ideally 5 years of relevant UAE experience in quality control, certification, inspection, manufacturing, lifting equipment, or a related industrial environment.
• Strong documentation, organizational, communication, and problem solving skills.
• Proven experience leading and supervising a team of workers.
• Ability to manage multiple responsibilities, maintain accurate records, and work effectively with cross functional teams.

A PLUS

• Practical knowledge of quality inspection procedures, production, material testing and certification processes.
• Experience preparing COCs, MTCs, inspection reports, and related technical documentation.
• Familiarity with ISO, ASME, EN standards and quality audit procedures.
• Experience coordinating with third-party inspectors and handling inspection and certification requirements.