Technical Engineer – Fire Doors (Steel & Wood) & Hardware

NAFFCO; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

NAFFCO in Dubai seeks a Fire Door Technical Engineer to lead sales and provide expert technical support for steel and wood fire doors and related hardware.

You will interpret drawings, prepare submittals and proposals, and consult with contractors and architects to ensure compliant, on-time delivery. The role requires coordinating with sales, engineering, and procurement while addressing client requirements across projects.

Qualifications

• Engineering/Building Services or related field preferred.
• Minimum 4 years of technical sales or engineering experience in fire doors and hardware.
• Strong knowledge of building codes, fire protection regulations, and hardware integration.

Responsibilities

• Provide expert advice and technical support on steel/wood fire doors and hardware to contractors, architects, and project managers.
• Prepare accurate quotations, technical submittals, and project proposals to secure opportunities while aligning with fire safety regulations.
• Interpret architectural drawings and building specifications to offer compliant solutions.
• Collaborate with sales, engineering, and procurement to optimise product selections, quotations, and delivery timelines.
• Deliver clear technical presentations and support documentation for decision-makers in construction sectors.
• Diagnose and resolve technical queries throughout a project’s lifecycle with effective stakeholder communication.

Skills

Fire door systems knowledge

Technical sales

Architect/contractor communication

Education

Engineering degree

Tools

MS Office

CRM software

Estimation platforms

Job description

Join our dynamic team as an expert in the fire door industry, specialising in the technical and commercial aspects of steel and wood fire doors, along with associated hardware solutions. We are seeking a motivated and knowledgeable professional who excels in selling, technical consultation, and client communication, while thriving in a problem-solving environment.

Key Responsibilities - Sales and Technical Support for Steel & Wood Fire Doors and Hardware

• Provide expert advice and technical support on the specification, installation, and compliance of steel and wood fire doors and associated door hardware to contractors, architects, and project managers.
• Prepare accurate quotations, technical submittals, and project proposals to secure commercial opportunities, ensuring alignment with the latest fire safety regulations and certifications.
• Interpret architectural drawings and building specifications, offering practical and compliant solutions that address client requirements and industry standards.
• Collaborate with sales, engineering, and procurement teams to optimise product selections, quotations, and delivery timelines.
• Deliver clear technical presentations and support documentation to inform and influence decision makers within the construction and architectural sectors.
• Diagnose and resolve technical queries throughout a project’s lifecycle, ensuring effective communication between internal and external stakeholders.

Essential Technical Knowledge - Fire Door Standards, Materials & Hardware

• In-depth knowledge of steel and wood fire door systems, including the function and certification of locks, closers, hinges, and access control hardware.
• Strong technical understanding of relevant regulations, including BS, EN, CE, and building control requirements for fire doorsets and ironmongery.
• Experience reviewing fire test evidence, certification, and compliance documentation for doors and hardware.
• Proficiency in interpreting detailed design and construction drawings, schedules, and hardware specifications.
• Competence with estimation and project management software as well as digital measurement and planning tools.

Selling and Communication Skills - Engaging Clients in the Fire Door and Hardware Sector

• Ability to present technical information and value propositions to a broad range of stakeholders in a clear, persuasive manner.
• Demonstrate effective selling strategies to win new business and negotiate contract terms for large and specialist projects.
• Build robust, trust-based client relationships through responsive, accurate communication and professional consultation.
• Work collaboratively with the sales team to align technical insights with client priorities and market trends.

Problem Solving and Analytical Capabilities - Solutions for Fire Door Compliance and Project Challenges

• Apply logical, solution-focused thinking to resolve specification, compliance, and installation challenges on fire door projects.
• Evaluate project risks and propose alternative approaches to meet both safety standards and client expectations.
• Support continuous improvement initiatives through critical review of processes, feedback, and lessons learned on live projects.
• Manage multiple projects simultaneously, maintaining high quality and accuracy under pressure to meet critical deadlines.

Personal Qualities and Values - Fire Door Technical Engineer

• Proactive, self-starting attitude with the drive to achieve outstanding technical and commercial results.
• Detail-oriented, highly organised, with a strong sense of accountability for compliance and performance.
• Collaborative and respectful team member, fostering a culture of inclusion, integrity, and ongoing professional development.
• Committed to upholding the highest health, safety, and quality standards in all aspects of the role.

Essential Qualifications and Experience - Fire Door Sector

• Relevant degree or qualification in Engineering, Building Services, Architecture, or a related field strongly preferred.
• Minimum4 years’ technical sales or engineering experience involving fire doors, security doors, and associated door hardware.
• Sound understanding of building codes, fire protection regulations, and hardware integration best practice.
• High proficiency in MS Office, estimation platforms, and CRM/software tools relevant to project management.