Team Leader - Tawtheeq

ADIB - Abu Dhabi Islamic Bank; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Job summary

ADIB - Abu Dhabi Islamic Bank is seeking a Team Leader for the Tawtheeq hub in Abu Dhabi. The role manages daily operations, ensures deadlines are met, handles escalations, and drives MIS accuracy and initiative across compliance and reporting functions.

The incumbent will develop new MIS formats, support policy updates, and present periodic performance insights to management, contributing to planning and cross-team collaboration.

Qualifications

• Aware of GCD and compliance regulations for compliance officers.
• Broad knowledge of ADIB's Retail Operational Policies & Procedures.
• Fair Knowledge of UAE banking practices, regulations & risks.
• Good Knowledge of Anti-Money laundering regulations issued by the UAE Central Bank and other regulatory authorities.
• Analytical and research skills to define and solve problems.
• Fair knowledge of service standards.
• Management Information skills.
• Computer skill

Responsibilities

• Manage day-to-day activities of Tawtheeq hub.
• Ensure the Team is meeting the set deadline and doesn't exceed process and UAECB response TAT.
• Handle Escalation enquires for the team.
• Ensuring accuracy, timeliness and relevance of MIS generated reports.
• Act as responsible owner for the centralized MIS tracker.
• Develop new MIS formats/templates/KPI for management and internal communication.
• Support and align efforts to meet stakeholders need.
• Assist in updating and reviewing bank policies and procedures based on regulatory change, internal audits and examination by regulatory agencies.
• Conduct monthly/ Quarterly to present issues and reports.
• Demonstrate up-to-date expertise in information systems and apply this to the development, execution and improvement of action plans.
• Prepares analytical study of team performance.
• To contribute to the business planning.
• Create and maintain issue logs, summaries and updates.
• To work constructively and cooperatively with other members of the team.
• Complete all the required AML, compliance, and other training assigned.
• Perform other duties as and when assigned.

Skills

GCD compliance

ADIB policies

UAE banking regs

AML regulations UAE

Analytical skills

Service standards

MIS skills

Computer skills

Job description

Job Description

Role: Team Leader - Tawtheeq

Location: Abu Dhabi

Role Purpose

The Tawtheeq Team Leader role is to manage the Tawtheeq hub which acts as focal point for Branch Network to handle all the enquiries related to GCD, AML, RIM relationships, and other compliance enquiry. Also actively provides business insight, reviews and reports to the Management to elevate the overall performance and productivity of Branch Network

Key Accountabilities of the role

• Manage day-to-day activities of Tawtheeq hub
• Ensure the Team is meeting the set deadline and doesn't exceed process and UAECB response TAT
• Handle Escalation enquires for the team
• Ensuring accuracy, timeliness and relevance ofMIS generated reports
• Act as responsible owner for the centralized MIS tracker
• Develop new MIS formats/templates/KPI for management and internal communication.
• Support and align efforts to meet stakeholders need.
• Assist in updating and reviewing bank policies and procedures based on regulatory change, internal audits and examination by regulatory agencies
• Conduct monthly/ Quarterly to present issues and reports
• Demonstrate up-to-date expertise in information systems and apply this to the development, execution and improvement of action plans.
• Prepares analytical study of team performance.
• To contribute to the business planning.
• Create and maintain issue logs, summaries and updates
• To work constructively and cooperatively with other members of the team.
• Complete all the required AML, compliance, and other training assigned
• Perform other duties as and when assigned.

Specialist Skills / Technical Knowledge Required for this role

• Aware of all GCD and compliance regulations for compliance officers.

• Broad knowledge of ADIB's Retail Operational Policies & Procedures

• Fair Knowledge of UAE banking practices, regulations & risks

• Good Knowledge of Anti-Money laundering regulations issued by the UAE Central Bank and other regulatory authorities

• Analytical and research skills to define and solve problems

• Fair knowledge of service standards

• Management Information skills

• Computer skill