Team Leader, Sales (Billing)

ADNOC Logistics & Services; Abu Dhabi; On-site; AED 180,000 - 260,000; Full time

Job summary

ADNOC Logistics & Services is seeking a senior leader to drive the efficiency, accuracy, and effectiveness of billing and operational support within the Offshore Logistics Business Unit. You will lead a team, coordinate with internal groups and clients, and ensure compliant, value-driven operational processes aligned with the division's strategy.

The role requires hands-on leadership, strong organizational and interpersonal skills, and a track record in managing complex billing, contracts, and

Qualifications

• Bachelor's Degree in Maritime, Shipping, Business Administration, Finance, Logistics, or equivalent.
• 8-10 years in Oil & Gas with at least five years in business support, contract management & commercial services.
• Excellent communication and interpersonal skills across all levels.
• Proven leadership capabilities with focus on team building, mentorship, and conflict resolution.
• Exceptional organizational and time management skills to handle multiple priorities.
• Analytical and problem-solving skills to address billing and operational challenges.

Responsibilities

• Lead Business Support team to ensure clients are billed accurately for all services and products.
• Manage all billing cycles in line with contractual terms and resolve billing issues.
• Build and maintain strong client and vendor relationships to foster long-term partnerships.
• Oversee communication, lock down and monitoring of value realization within Offshore Logistics.
• Ensure invoicing aligns with all customer deliveries and HSE standards.
• Coordinate with business units to ensure internal controls are followed and services are accurate.
• Review and approve sales orders for respective units.
• Administer customer billing by timely issuing sales orders and SES.
• Review business cases to ensure financial viability and track supplier charges.
• Advise on savings calculations and project business cases.
• Provide regular financial reporting including budgets, forecasts and trends.
• Collaborate with Offshore Logistics and Finance to implement allocation mechanisms.
• Guide Business Support Team in queries from stakeholders.

Skills

Leadership

Communication

Time management

Analytical thinking

Problem solving

Team building

Mentorship

Conflict resolution

Stakeholder management

Education

Bachelor's Degree in Maritime, Shipping, Business Administration, Finance, Logistics, or equivalent

Job description

About the Company

We are a global energy maritime logistics leader with a world-class asset base. We are the dedicated and vital logistics arm for ADNOC's entire value chain. We also provide market-leading, cost-competitive maritime and logistics solutions to over 100 global customers and ship to more than 50 countries across the world.

As a global energy maritime logistics leader and the dedicated and vital logistics arm for ADNOC Group, we are driven to set the highest standards in shipping and maritime operations, pushing boundaries and pioneering new frontiers in sustainability. We are committed to delivering world-class solutions that are innovative and efficient, while always putting safety first.

About the Job

Responsible for driving the efficiency, accuracy, and effectiveness of billing and operational support within the Offshore Logistics Business Unit in line with the division's objectives, revenue budget and strategy. This leadership position ensures seamless coordination between internal teams, stakeholders, and clients, aligning operational processes with business objectives and compliance standards. The role requires a hands on leader with exceptional organizational, technical, and interpersonal skills to manage a team and oversee complex billing and business support functions. Assist Manager, Commercial Support & VP - Commercial in the development of policies, procedures and standards, smooth, safe and economic operations by organizing operational activity to achieve maximum utilization of resources in an efficient and cost-effective manner.

Key Accountabilities

• Lead Business Support team to ensure clients are accurately billed for all services performed and products provided in accordance with published tariff rates and within established deadlines.
• Manage all billing cycles to ensure billing is consistent with contractual terms, escalat[e] billing issues and or concerns to the Depts.
• Build and maintain strong relationships with clients and vendors to foster long-term partnerships.
• Assume responsibility for the communication, lock down and monitoring of value realization within Offshore Logistics.
• Responsible for ensuring all processed and received customer deliveries whenever there is an invoicing process.
• Effectively communicate with business units to ensure internal control processes are followed, check and verify all services requested are performed in accordance with HSE standards for accuracy and completeness.
• Review & approve all sales orders related to respective business units are processed accurately.
• Administer customer billing process by ensuring that the sales orders & SES are properly issued on a timely basis.
• Review business case for relevant projects to ensure financial viability and manage and track monthly charges to ensure accuracy of supplier charges and expenses.
• Advise on savings calculations, business case development, as well as review and assess project business case.
• Provide regular distributed financial reporting including budgeted and actual expenses, forecasts and financial trend analysis.
• Collaborate with Offshore Logistics departments to support functions including Finance and Accounting to develop, socialize and implement acceptable commercial allocation mechanisms.
• Provide guidance or instructions to Business Support Team for queries from internal & external stakeholders.
• Ensure all dealings with respective business units in a manner that demonstrates professionalism in keeping with the firm's values and commitment to client service.

Minimum Requirtments

• Bachelor's Degree in Maritime, Shipping, Business Administration, Finance, Logistics, or an equivalent professional qualification.
• At least 8-10 years of relevant experience related to the Oil & Gas industry with at least five years in Business support, contract management & commercial services.
• Excellent communication and interpersonal skills, with the ability to interact effectively across all levels of the organization.
• Proven leadership capabilities, with a focus on team building, mentorship, and conflict resolution.
• Exceptional organizational and time management skills to handle multiple priorities under tight deadlines.
• Analytical and problem-solving skills to address operational and billing challenges proactively.