Systems Engineer - UAE

Fortinet; Dubai; On-site; AED 280,000 - 420,000; Full time

Benefits offered by this job

Stock awards

Health and welfare benefits

Open working environment

Extensive training and development

Job summary

Fortinet is seeking a Systems Engineer in Dubai, UAE to support the sales organization across pre-sales, sales calls, and post-sales. You will lead technical aspects of the sales cycle, work closely with a sales representative in a defined territory, and position Fortinet solutions to customers and partners.

You will develop technical proposals, run POCs, and maintain strong customer relationships while continuously expanding Fortinet product knowledge in a competitive landscape.

Qualifications

• Experience leading technical aspects of sales cycles and pre-sales support.
• Ability to listen to customer needs and translate into solutions.
• Strong communication and presentation skills with customers and partners.

Responsibilities

• Lead all technical aspects of a sales cycle with Enterprise customers, from RFIs to RFPs & RFQs.
• Collaborate with sales teams to design solutions and run POCs with internal and partner teams.
• Serve as the primary technical contact for customers and partners.
• Maintain knowledge of Fortinet products and competitive landscape for long-lasting protection offerings.
• Position Fortinet solutions remotely or in person with confidence and clarity.
• Manage multiple deals with time-efficient customer interaction and CRM updates.
• Keep accurate customer activity, contact, and account information in Salesforce.

Skills

Security technology

Pre-sales engineering

Customer relationships

Tools

Salesforce

Job description

Location – Dubai, UAE

We are looking for a Systems Engineer to work closely with a sales representative in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre‑sales, sales calls, and post‑sales.

Job Description

Systems Engineer

Location – Dubai, UAE

We are looking for a Systems Engineer to work closely with a sales representative in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre‑sales, sales calls, and post‑sales.

With us you will

• Lead all technical aspects of a sales cycle with the Enterprise customers, from the initial RFIs, through to RFPs & RFQs when required. This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner.
• Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution which outperforms the competitor offering.
• Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.
• Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet’s ability to provide long lasting protection against the ever‑evolving threats.
• Have a strong ability to position Fortinet solutions to the customer, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions.
• Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.
• Maintain accurate activity, contact, and account technical information of all customers and prospects in our CRM (Salesforce).

Apply if you

• Have a high aptitude for security technology, specifically encryption, authentication, with further knowledge of network security, intrusion detection, anti‑virus, routing, switching, LAN and WAN being desirable. The CISSP accreditation would also be beneficial.
• Are currently or have previously worked in a pre‑sales engineer role, managing end to end technical aspects of deals, through to technical closure.
• Can demonstrate your problem solving skills and how this has impacted key wins within your current organisation.
• Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.
• Have a strong understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES

What You Can Expect From Us

• Excellent training and development opportunities, providing you with all the tools you need to be successful.
• An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone’s thoughts and opinions.
• The opportunity to be part of an innovative, collaborative and winning team.
• A competitive salary and incentive compensation package, including stock awards, health and welfare benefits.

From the start, the Fortinet vision has been to deliver broad, truly integrated, high‑performance security across the IT infrastructure. Today, we secure the largest enterprises, service providers and government organizations around the world.

Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever‑increasing performance requirements of the borderless network – today and into the future. We have proven to be a truly innovative technology driven network security company with over 619 registered Global Patents. This is over 3 times more than our closest most innovative competitor!

- AB1