Supervisor, Regional Sales Analyst

Panasonic Avionics Corporation; United Arab Emirates; On-site; AED 180,000 - 300,000; Full time

Job summary

Panasonic Avionics Corporation seeks a senior Sales Operations leader to supervise a regional team of Sales Analysts, ensure accurate forecasting, and support the regional sales and account management teams in achieving departmental goals.

The role requires 5+ years in sales/marketing, prior supervisory experience, aviation knowledge, and strong English and IT skills (Salesforce, ERP). The position involves collaboration with global partners and leadership to drive data-driven sales excellence.

Qualifications

• Bachelor's degree in Marketing or Business preferred.
• 5+ years’ experience in sales/marketing environment, customer-facing role.
• Prior supervisory experience preferred.
• 1-2 years’ experience in process improvement methodologies.
• Excellent command of English (written and spoken).
• Aviation familiarity and knowledge of industry players advantageous.
• Strong IT literacy including ERP systems and Salesforce.

Responsibilities

• Supervise Regional Sales Analyst team including recruitment, performance reviews, and workload distribution.
• Collaborate with Sales Leadership to improve regional sales processes through automation and analytics.
• Oversee forecasting, proposal process management, and delivery support to meet regional targets.
• Ensure accuracy of regional sales reporting and data used by Sr. Leadership.
• Support pricing strategies and annual contract escalations across the region.

Skills

Bachelor's degree

Sales experience

Supervisory experience

Process improvement

English proficiency

Aviation knowledge

IT literacy

Education

Bachelor's degree in Marketing or Business

Tools

Salesforce

ERP systems

ServiceNow

Job description

Overview

Who We Are: Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!

How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that’s here to stay! With our company’s history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more.

If you want to learn more about us visit us at www.panasonic.aero. And for a full listing of open job opportunities go to www.panasonic.aero/join-us/.

The Position: Supervising a Super Region of Regional Sales Analysts, this position will play a pivotal role in the provision of proactive and effective sales support to the Regional Sales and Account Management team. The role will be key in overseeing and ensuring accurate forecasting, proposal process management and delivery support against departmental, Regional and business goals and targets.

Responsibilities

Supervising a Super Region of Regional Sales Analysts, this position will play a pivotal role in the provision of proactive and effective sales support to the Regional Sales and Account Management team. The role will be key in overseeing and ensuring accurate forecasting, proposal process management and delivery support against departmental, Regional and business goals and targets.

• Sales Processes and Procedures
  • Ensures accuracy and consistency in key sales systems (Salesforce (C360), any future CRM/CPQ systems and former Oracle Sales platform as needed) and sales processes, additionally provides leadership and coaching for implementation of such processes within their region.
  • Seeks to provide recommendations for process improvements based on regional nuances that can be applied globally, developing, and documenting sales policies, processes, procedures, and tools that maintain the accuracy and integrity of sales data.
  • Proactively ensures that all Sales processes are completed, as required, on time and to the required standards.
  • Supports the definition, communication, reinforcement and execution of the proposal process by supporting the Regional Sales & Account Mgmt. teams in using the Standard Proposal templates and tools.
  • Supports the Sales Leadership Team (Head of Sales), via dotted line, in the creation and execution of the regional sales promotions and campaigns as determined by the ASIP Core Team and Governance Committee.
  • Supports and recommends the creation and execution of a clear proposal process with definition for standard tools and formats, accountability for each stage in the process, clear office formats and disciplines re information filing.
  • Identifies and achieve improvements in effectiveness and efficiency in the above regional sales process and procedures activities.
• Supervisory
  • Supervises all activities of the Regional Sales Analyst team, including recruitment, performance reviews, goal setting, training and daily work distribution.
  • Partners with Sales Leadership team in developing and defining departmental priorities to continually improve sales processes through automation and analytics.
  • Work with Sales Leadership team to create and maintain a world‑class Sales culture, focused on delivering results by providing ongoing coaching and development of sales support staff and ensure that the team consistently meets or exceeds sales performance metrics.
  • Provides guidance regarding communication, work style, and achieving effective teamwork with the Sales Analysts.
• Reporting
  • Collaborates with the Sales Performance & Innovation leader to provide recommendations and ideas for improvement in global sales reporting, which enables the development of fact-based insights that in turn bring about enhancement in sales efforts, hence, enabling the achievement of sales department targets and objectives as well as the overall objectives and targets of the business.
  • Ensures ad‑hoc quoting, proposal support, Change Request, Cash Collection and other commercial processes are carried out to requirements and on time.
  • Ensures the accuracy and timeliness of regional reports.
  • Provides reports on sales, business plan, account management objective metrics, and schedule with high quality and accuracy to Sr. Leadership.
  • Provides data on annual Bookings Reviews and Mid‑Term Planning Reviews for region to Sr. Leadership to ensure timeliness and accuracy of data.
• Customer Pricing
  • Ensure customer pricing process, annual contractual escalations and policies are generated, followed and complied with.
  • Review and ensure that customer pricing is accurate, updated annually, and distributed to customers and appropriate internal departments, on time.

Qualifications

What We’re Looking For:

• Bachelors Degree in Marketing or Business preferred.
• 5+ years’ experience working within a sales and marketing environment, preferably in a customer‑facing role.
• Prior supervisory experience preferred.
• 1‑2 years’ experience in process improvement methodologies
• Ability to demonstrate sound commercial awareness and business acumen.
• Ability to plan, assign, train, and direct employees.
• Proven and successful experience in process definition and communication of same.
• Strong relationship building skills with a proven ability to develop relationships at management level both internally and externally.
• Demonstrable Interpersonal awareness and sensitivity to cultural differences.
• Proven and successful experience at the Internal Selling cycle.
• Demonstrated experience in Problem Solving.
• Outstanding communication skills – both verbal and written, with a confident and professional customer‑focused manner.
• High level of IT literacy – Office tools, plus ERP systems, Document retrieval + new systems (Salesforce, ServiceNow etc.).
• Proven experience of contributing effectively to the Sales Operations Planning, Forecasting and Promotion processes.
• Excellent command of the English language, both written and spoken.
• Aviation Familiarity i.e. able to demonstrate a sound basic knowledge of the aviation industry, for example, who the market leaders are, where they are from; who the key manufacturers are and the types or airplanes in service today, knowledge of airlines globally
• Knowledgeable of industry practices and company policies and procedures.
• Resolves a wide range of issues in imaginative as well as practical ways.
• Works on issues where analysis of situation or data requires review of relevant factors. Exercises judgment within defined procedures and policies to determine appropriate action.
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions

Our Principles: Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude

What We Offer

At Panasonic Avionics Corporation we realize the most important aspects in leading our industry are the bright minds behind everything we do. We are proud to offer our employees a highly competitive, comprehensive and flexible benefits program.