Subject Matter Expert Local Payments

Revolut; Dubai; On-site; AED 420,000 - 720,000; Full time

Job summary

Revolut is seeking a Subject Matter Expert in the UAE to lead local payments operations. You will establish the market's payments infrastructure, build relationships with local payment systems, and ensure compliant, secure processing with minimal risk.

You will collaborate with product and IT teams to resolve issues, monitor performance, and stay informed on regulatory changes. Fluency in English and strong communication are essential.

Qualifications

• 5+ years of experience in local payment schemes.
• Certifications/trainings for operations in local payment systems.
• In-depth knowledge of local payments legislation.
• Fluency in English with exceptional communication and writing skills.

Responsibilities

• Establish the local payments infrastructure in the market.
• Build and maintain relationships with local payment systems, Revolut’s main contact.
• Ensure full regulatory compliance and operational procedures.
• Manage end-to-end payment operations: processing, reconciliation, settlement, issue resolution.
• Coordinate with IT and others to resolve technical issues and support compliance.
• Monitor payments performance, report metrics, identify risks like fraud or disruptions, and propose controls.
• Stay engaged with industry forums and regulatory changes to improve expertise.

Skills

Local payments

Communication skills

English fluency

Education

Bachelor’s or Master’s in Finance

Tools

SQL

Job description

Job Description:

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role

Our Customer Support team is the first point of contact for millions around the world, delivering fast, thoughtful help when it matters most. They're the voice of our customers, working closely with product teams to improve experiences and keep wow-level service at the heart of Revolut.

We’re looking for a Subject Matter Expert with solid experience in local payments. You'll ensure efficient and secure operations, maintain compliance, and manage relationships with key payment systems throughout the country. You'll need to know how to manage risks and make independent decisions.

What You'll Be Doing

• Establishing the local payments infrastructure in the market
• Building and maintaining genuine relationships with local payment systems, serving as Revolut’s main point of contact
• Ensuring full compliance with relevant regulations, guidelines, and operational procedures
• Managing end-to-end payment operations, including processing, reconciliation, settlement, and issue resolution with local payment systems
• Coordinating with internal IT and other departments to resolve technical issues, support compliance needs, and ensure smooth communication across stakeholders
• Monitoring payments performance, reporting key metrics, and identifying risks, such as fraud or operational disruptions, along with recommending controls
• Staying engaged with industry forums and up-to-date with regulatory changes, market trends, and innovations to continuously improve expertise

What You'll Need

• 5+ years of experience in local payment schemes
• User certifications/trainings for operations in the local payment systems
• In-depth knowledge of local payments legislation
• Fluency in English
• Exceptional communication and writing skills

Nice to have

• A bachelor’s or master’s degree in finance
• SQL skills
• Experience setting up payments infrastructure

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.