Studio Operations & Client Experience Champion

Dream Master Entertainment and events; Dubai; On-site; AED 80,000 - 100,000; Full time

Job summary

Dream Master Entertainment and events is looking for a Studio Operations Client Experience Coordinator in Dubai. This role involves managing daily operations, including data entry, client records, and scheduling, to ensure smooth functioning in a dynamic environment.

The ideal candidate should have 3-4 years in admin or customer service, be proficient in Microsoft Office, and demonstrate strong attention to detail and communication skills. Growth-oriented individuals eager to advance are encouraged to apply.

Qualifications

• Minimum 3-4 years of experience in an operations, admin, or customer service role.
• Excellent command of Microsoft Office (Excel, Word, Outlook).
• Experience with studio, gym, or client management platforms is a strong advantage.
• Outstanding communication and interpersonal skills.
• Fluent in English (Arabic is a plus).

Responsibilities

• Manage all data entry, client records, waivers, and database accuracy.
• Handle class bookings, scheduling, and calendar management for coaches and students.
• Process payments, invoices, and financial transactions.
• Generate and maintain detailed reports on attendance, revenue, and client activity.
• Deliver exceptional customer service across all touchpoints.

Skills

Microsoft Office

Customer service

Data management

Attention to detail

Adaptability

Education

Bachelor's Degree

Tools

Studio management platforms

Job description

Dream Master Entertainment and events is looking for a Studio Operations Client Experience Coordinator in Dubai. This role involves managing daily operations, including data entry, client records, and scheduling, to ensure smooth functioning in a dynamic environment.

The ideal candidate should have 3-4 years in admin or customer service, be proficient in Microsoft Office, and demonstrate strong attention to detail and communication skills. Growth-oriented individuals eager to advance are encouraged to apply.