Student Supervisor

Aldar Academies; Abu Dhabi; On-site; AED 78,000 - 100,000; Full time

Job summary

Aldar Academies in Abu Dhabi seeks an organized Front of House/Administrative Assistant to support reception, attendance, and pastoral teams. The role requires strong bilingual English/Arabic communication and proficient IT and office skills to maintain data accuracy and smooth daily operations.

You will help plan and run internal events, support parents and staff, and ensure timely, reliable information across departments.

Qualifications

• Front of house or similar administrative experience.
• Fluent in English and Arabic (speaking, reading, writing).
• IT literate with standard office software (MS Office, Canva).
• Strong interpersonal and organisational skills with attention to detail.
• Ability to work in a team and support various stakeholders.

Responsibilities

• Assist reception with guests, calls, and inquiries, providing courteous service.
• Support attendance officer and pastoral team with student whereabouts and data accuracy.
• Coordinate with admissions, IT, and external providers for events and activities.
• Maintain and update pastoral and curriculum handbooks; manage data and records.
• Prepare for term events, assemblies, and parent-teacher meetings; assist with certificates and awards.
• Monitor equipment and resources, solve problems, and escalate when needed.

Skills

Interpersonal skills

Organisational skills

IT literate

English & Arabic bilingual

Team player

Customer service

CPD commitment

Education

GCSE English & Maths

Tools

iSAMS

Microsoft Office

Canva

Job description

Main Duties

Effective sensitive and personable communication skills with students parents and staff Communication may be in written form e-mail via phone or in person Establish and maintain interpersonal relationships by developing constructive and cooperative working relationships with others and maintaining them over time Support of reception staff and attendance officer in regards to students whereabouts Safeguarding and promoting the welfare of students Play an active role working with the Pastoral Team to plan implement and improve both internal or external systems or processes by thinking logically creatively and collaboratively e g attendance punctuality starters and leavers lockers Working closely with relevant Assistant Principal Heads of Year Heads of Key Stage as well as working with admissions housekeeping IT and external providers if required e g GCSE Open Evening Information Evenings Annual Awards Assemblies and reward parties Keeping abreast of internal events and identifying and managing clashes of venues year groups and times Ensuring all pastoral information and data is accurate timely approved reliable clear and fit for purpose E g attendance punctuality internal interventions and rewards Ensure reward certificates are uploaded to ePraise and printed for Heads of Year and Heads of Key Stage ready for assembly Main systems include but are not limited to iSAMS ePraise CPOMS Microsoft Outlook Word PowerPoint Excel SmartPass and Canva Updating managing and checking annual pastoral and curriculum handbooks Help to monitor use and control resources spending of those resources under the Moral Education umbrella Maintaining stock of required resources E g Form Rep badges House Captain badges awards stationary Play an active role in team work and help to plan and implement improvements to internal or external systems or processes by thinking logically creatively and collaboratively Resolve problems concerning customers by analysing information and evaluating results to choose the best solution and solve problems Perform visual and basic checks on relevant office equipment - identify problems or defects Contact the relevant person team in order to get equipment fixed replaced or removed from service Duties include general administration diary and schedule management welcoming guests customer service reception duties input data and information maintain and interrogate information solve problems and collaborate with others in school in order to help facilitate and support teaching learning and business activity within school To act as an interpreter at parent-student meetings as required To assist with the preparation for end of term celebrations awards and certificates To assist with organisation of parent- teacher-student conferences To produce pastoral information and guidance to parents staff and students POC for organisation of ECA s Trips activities and Events between students parents teachers and Authorities Main point of contact of the trips and visits organiser at school level School leavers certificate or educational equivalentEnglish and Mathematics to GCSE or equivalent

Relevant Experience

• Currently or previously a front of house assistant, secretary, clerical, office or administration assistant
• Computer literate including the use of Isams, Microsoft, Canva or other design programmes
• Experience of working as part of a team
• Must be proficient in both English and Arabic (speaking, reading and writing)
• IT literate: knowledge and expertise of office procedures and appropriate software including Microsoft Office
• Inter-personal skills
• Organisational skills
• Commitment to school s vision and Mission Statement
• Passion for education and a belief in the potential of every student
• Commitment to continuing professional development (CPD)