Student Success & Engagement Advisor

Heriot-Watt University; Émirats arabes unis; Sur place; AED 80 000 - 110 000; Plein temps

Résumé du poste

Heriot-Watt University in Dubai seeks a Student Success Advisor to support undergraduate and postgraduate wellbeing across the student lifecycle. This fixed-term two-year contract sits within the Global Student Success Advisor team and focuses on engagement, retention and belonging, from pre-arrival to graduation, including workshops and proactive support.

The post holder will report to the Dubai Student Life Manager, work with the Wellbeing team and collaborate with colleagues in Edinburgh and

Qualifications

• Educated to a first degree level.
• Recent HWU honours graduate.
• Excellent organisational, interpersonal and communication skills.
• Ability to present effectively to large groups.
• Strong IT skills and ability to learn university systems.
• Confident, friendly manner.
• Empathy for diverse student backgrounds.
• Adaptability in a dynamic environment.
• Ability to build relationships with stakeholders.

Responsabilités

• Support pre-arrival, induction and transition activities.
• Support student success, engagement and retention activities (workshops, sessions, peer support).
• Early identification of at-risk students and provide advice and support.
• Monitor 'at risk' and non-engagement indicators.
• Liaise with Schools and Professional Services for a cohesive approach.
• Provide lifecycle advice including Suspension of Studies and Mitigating Circumstances.
• Provide drop-in sessions and appointments for all students.
• Develop content for student communications across media platforms.
• Manage and advance the WattBuds programme.
• Analyze student data and develop initiatives.
• Progress other duties as needed.

Connaissances

Organisational skills

Interpersonal skills

Communication skills

Public speaking

IT skills

MS Office

Empathy

Adaptability

Relationship building

Formation

Honours degree

Heriot-Watt graduate

Outils

MS Office

Student information systems

Description du poste

Heriot-Watt University in Dubai seeks a Student Success Advisor to support undergraduate and postgraduate wellbeing across the student lifecycle. This fixed-term two-year contract sits within the Global Student Success Advisor team and focuses on engagement, retention and belonging, from pre-arrival to graduation, including workshops and proactive support.

The post holder will report to the Dubai Student Life Manager, work with the Wellbeing team and collaborate with colleagues in Edinburgh and