Student Enrolment Specialist

Canadian University Dubai; Dubai; On-site; AED 78,000 - 123,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Generous annual leave

Onboarding and training

Multicultural community

Development pathways

Job summary

Canadian University Dubai is seeking a motivated Student Enrolment Associate to be the first point of contact for prospective students and families. You will manage the university's main enquiry channels, qualify leads, and guide inquiries toward visits, consultations, applications, and registration.

Success means fast, professional responses, structured follow-ups, and accurate CRM records. You will support events, cross-school initiatives, and ensure smooth handovers to enrolment advisors

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or related field or equivalent experience.
• 1–2 years' experience in sales or customer-facing role, ideally in education.
• Excellent verbal and written English; Arabic a plus.

Responsibilities

• Respond to inbound enquiries promptly via calls, WhatsApp, email, and messages.
• Qualify leads, provide guidance, and support progression to applications and registrations.
• Invite and follow up on open days, campus visits, webinars, and faculty sessions; convert interest to visits or applications.
• Support students through registration with reminders and document checks.
• Provide cross-school CRM support and maintain accurate pipeline records.

Skills

Customer service

Sales

Communication

CRM experience

MS Office

Education

Bachelor's degree (Business/Marketing)

Tools

CRM software

MS Office

Job description

Canadian University Dubai is seeking a motivated Student Enrolment Associate to be the first point of contact for prospective students and families. You will manage the university's main enquiry channels, qualify leads, and guide inquiries toward visits, consultations, applications, and registration.

Success means fast, professional responses, structured follow-ups, and accurate CRM records. You will support events, cross-school initiatives, and ensure smooth handovers to enrolment advisors