Strategic Spare Parts Demand Planner – MEA

Otis Elevator Co.; Dubai; On-site; AED 90,000 - 130,000; Full time

Job summary

Otis Elevator Co. is seeking a Demand Planning Specialist to ensure the availability of elevator spare parts across the Middle East, with a focus on UAE and KSA.

You will forecast demand, plan inventory, and coordinate with Field Service, Procurement, and Logistics to optimize stock and on-time delivery. You will build accurate demand plans, analyze historical consumption, and apply ABC-XYZ segmentation to manage stock coverage while supporting modernization projects and service contracts.

Qualifications

• 5-7 years of experience in Demand Planning for Spare Parts.
• Experience with ERP systems (JDE preferred).
• Strong knowledge of demand forecasting, inventory planning, and inventory optimization techniques (ABC-XYZ, safety stock, reorder points).
• Experience forecasting spare-parts demand, improving forecast accuracy, and optimizing planning parameters.
• Strong understanding of lead-time management, E&O inventory control, and S&OP processes.
• Advanced Excel, reporting and planning tools; Baxter & Power BI preferred.
• Ability to work across multiple countries and stakeholders.
• Strong communication and coordination skills.

Responsibilities

• Maintain spare parts portfolio across service, modernization, and critical stock requirements.
• Develop and maintain spare parts demand forecasts for UAE and KSA.
• Define replenishment requirements and safety stock levels; monitor shortages and slow-moving stock.
• Follow up on open orders, monitor lead times, and escalate stock-out risks.

Skills

Demand forecasting

Inventory planning

Inventory optimization

Lead-time management

Excel & BI skills

Communication & coordination

Multi-country collaboration

Tools

JDE

Power BI

Job description

Otis Elevator Co. is seeking a Demand Planning Specialist to ensure the availability of elevator spare parts across the Middle East, with a focus on UAE and KSA.

You will forecast demand, plan inventory, and coordinate with Field Service, Procurement, and Logistics to optimize stock and on-time delivery. You will build accurate demand plans, analyze historical consumption, and apply ABC-XYZ segmentation to manage stock coverage while supporting modernization projects and service contracts.