Strategic Spare Parts Demand Planner (ME)

Unknown; Dubai; On-site; AED 167,000 - 279,000; Full time

Job summary

Otis L.L.C in Dubai, United Arab Emirates, seeks a Demand Planning Specialist to ensure availability of elevator spare parts across the Middle East. You will forecast demand, plan inventory, track orders, and coordinate with Field Service, Warehouses, Procurement, Logistics, and Supply Chain teams to optimize stock and service levels.

The role requires 5-7 years in spare parts demand planning, strong ERP and analytics skills, and ability to work across multiple countries.

Qualifications

• 5-7 years of experience in Demand Planning for Spare Parts
• Experience with ERP systems (JDE preferred)
• Strong knowledge of demand forecasting, inventory planning, and inventory optimization techniques, including ABC-XYZ segmentation, safety stock, reorder points, Min/Max planning, and stock cover management.
• Experience forecasting spare-parts demand, improving forecast accuracy, and optimizing planning parameters through statistical and analytical methods.
• Strong understanding of lead-time management, critical parts planning, Excess & Obsolete (E&O) inventory control, and S&OP / Demand Review processes.
• Advanced Excel, reporting, and planning systems skills, with experience managing large inventory portfolios
• Proficiency in Demand Planning automation, analytics, and visualization tools, such as Baxter & Power BI (Preferred), or similar digital planning solutions
• ability to work across multiple countries and stakeholders.
• Strong communication and coordination skills.

Responsibilities

• Spare Parts Identification & Classification: Maintain the spare parts portfolio across service, modernization, and critical stock requirements.
• Classify parts based on criticality, demand patterns, inventory strategy, and service needs.
• Maintain part family, equipment, and planning classifications to support accurate forecasting and replenishment.
• Partner with the Spare Parts Specialist and Field Service teams to define critical spare parts requirements based on equipment population, modernization activity, major projects, and service obligations.
• Spare Parts Demand Planning: Develop and maintain spare parts demand forecasts for key markets, including UAE and KSA.
• Extract and consolidate JDE data, including historical consumption, stock on hand, due in, backlog, and E&O items.
• Maintain accurate demand planning data, calculations, and outputs.
• Analyze historical consumption and purchasing trends to forecast future requirements.
• Apply ABC-XYZ analysis to define planning approaches and stock coverage.
• Partner with Field Service teams to understand new contracts, portfolio growth, aging equipment, modernization projects, and obsolescence.
• Translate operational requirements into inventory and procurement needs.
• Anticipate demand changes based on portfolio and service requirements.
• Run periodic demand planning cycles and prepare order and executive summaries, including quantities and estimated values.
• Validate proposed order quantities to prevent overstocking and exclude E&O items.
• Review order recommendations with Service teams and assess requested adjustments.
• Submit final order recommendations to the Supply Chain Business Partner for approval before Procurement placement.

Skills

Demand forecasting

Inventory planning

Inventory optimization

ABC-XYZ segmentation

Safety stock

Reorder points

Min/Max planning

Excel

Power BI

JDE

Cross-country coordination

Tools

JDE

Power BI

Excel

Job description

Otis L.L.C in Dubai, United Arab Emirates, seeks a Demand Planning Specialist to ensure availability of elevator spare parts across the Middle East. You will forecast demand, plan inventory, track orders, and coordinate with Field Service, Warehouses, Procurement, Logistics, and Supply Chain teams to optimize stock and service levels.

The role requires 5-7 years in spare parts demand planning, strong ERP and analytics skills, and ability to work across multiple countries.