Spare Parts Demand Planner – ME

Otis; Dubai; On-site; AED 180,000 - 260,000; Full time

Job summary

Otis L.L.C is seeking a Demand Planning Specialist to ensure availability of elevator spare parts across the Middle East. The role focuses on forecasting, inventory planning, and cross-functional coordination with Field Service, Warehouses, Procurement and Logistics to anticipate demand and optimize stock levels.

You will develop demand plans for UAE and KSA, work with JDE data, and drive periodic reviews to prevent stockouts while supporting modernization and service contracts.

Qualifications

• 5-7 years of experience in Demand Planning for Spare Parts.
• Experience with ERP systems (JDE preferred).
• Strong knowledge of demand forecasting inventory planning and inventory optimization techniques including ABC-XYZ segmentation, safety stock, reorder points, Min/Max planning and stock cover management.
• Experience forecasting spare-parts demand, improving forecast accuracy and optimizing planning parameters through statistical and analytical methods.
• Strong understanding of lead-time management, critical parts planning, Excess & Obsolete (E&O) inventory control and S&OP / Demand Review processes.

Responsibilities

• Spare Parts Identification & Classification: Maintain the spare parts portfolio across service modernization and critical stock requirements.
• Spare Parts Demand Planning: Develop and maintain spare parts demand forecasts for key markets including UAE and KSA.
• Inventory Planning & Availability: Define replenishment requirements and safety stock levels to ensure field operations.
• Order Tracking & Supply Monitoring: Follow up on open orders, monitor backlog and supplier lead times.
• Warehouse Coordination: Verify stock availability and investigate inventory discrepancies.
• Logistics Coordination: Track shipment status and resolve delivery bottlenecks.
• Cross-Functional Collaboration: Serve as the coordination point between Field Service, Warehouses, Procurement, Logistics and Supply Chain Management.
• Governance & Monthly Reviews: Lead Spare Parts Demand Review meetings and present KPI performance.

Skills

Demand planning

Forecasting

Inventory planning

Excel

Lead-time management

S&OP / Demand Review

Tools

Power BI

JDE

Job description

Otis L.L.C is seeking a Demand Planning Specialist to ensure availability of elevator spare parts across the Middle East. The role focuses on forecasting, inventory planning, and cross-functional coordination with Field Service, Warehouses, Procurement and Logistics to anticipate demand and optimize stock levels.

You will develop demand plans for UAE and KSA, work with JDE data, and drive periodic reviews to prevent stockouts while supporting modernization and service contracts.