Strategic L&D Architect – Retail Learning & Digital Campaigns

Robinson & Co (Singapore) Pte Ltd; Dubai; On-site; AED 240,000 - 420,000; Full time

Job summary

Al-Futtaim Group seeks an experienced L&D Consultant to foster capability across the business by nurturing facilitators, managers, and delivery partners. You will design, lead, and implement innovative learning architectures that are commercially relevant and cater to diverse contexts.

The role focuses on driving engagement through digital campaigns, coaching culture, and stakeholder relations, with strong emphasis on practical business impact and continuous improvement.

Qualifications

• 7+ years of experience in Learning and Development or related fields.
• Proven experience in designing experiential learning solutions such as simulations and digital games.
• Strong understanding of retail industry commercial and operational requirements.

Responsibilities

• Develop facilitators, managers, and delivery partners to enhance scaled learning impacts.
• Embed a culture of coaching, accountability, and consistent performance standards.
• Design strategic, outcome-driven learning architectures for diverse contexts with commercial relevance.
• Implement simulations, board games, digital learning journeys, and team development events.
• Translate business needs into brand-specific learning interventions from diagnosis to instructional design.
• Drive creative learning engagement campaigns with visual, digital, and design tools to enhance learner experience.
• Build stakeholder networks using consultative engagement and visual storytelling to influence decisions.
• Oversee delivery across programs, ensuring facilitation standards and sustained engagement beyond the classroom.
• Utilize data reporting tools to generate insights for decision-making and program improvement.
• Align developmental priorities with retail industry needs.

Skills

Instructional design

Stakeholder relationships

Data analysis

Digital design tools

Tools

Canva

Illustrator

Vyond

Job description

Al-Futtaim Group seeks an experienced L&D Consultant to foster capability across the business by nurturing facilitators, managers, and delivery partners. You will design, lead, and implement innovative learning architectures that are commercially relevant and cater to diverse contexts.

The role focuses on driving engagement through digital campaigns, coaching culture, and stakeholder relations, with strong emphasis on practical business impact and continuous improvement.