Retail L&D Architect: Design, Campaigns & Impact

Al-Futtaim; Dubai; On-site; AED 260,000 - 360,000; Full time

Job summary

Al-Futtaim is seeking an experienced L&D Consultant to design, lead and implement innovative learning architectures across the business, driving engagement through digital campaigns and stakeholder collaboration to position L&D as a strategic value driver.

You will develop facilitators, managers, and delivery partners, embed coaching culture, and translate business needs into effective learning interventions, with strong focus on data and reporting.

Qualifications

• Instructional design and content development expertise.
• Ability to build strong stakeholder relationships and networks.
• Data-driven insight generation using Excel and other tools.
• Proficiency in using digital tools for creative engagement campaigns.

Responsibilities

• Develop facilitators, managers, and delivery partners to enhance scaled learning impacts.
• Embed a strong culture of coaching, accountability, and consistent performance standards.
• Design strategic outcome-driven learning architectures tailored to diverse business contexts, integrating commercial relevance and innovative solutions.
• Implement simulations, board games, digital learning journeys, and team development events.
• Translate business needs into brand-specific learning interventions from diagnosis to instructional design.
• Drive creative learning engagement campaigns with visual, digital, and design tools to enhance learner experience.
• Build stakeholder networks and relationships using consultative engagement and visual storytelling to influence decisions.
• Oversee delivery across programs, ensuring facilitation standards, disciplined execution, and sustained engagement beyond the classroom.
• Utilize data reporting tools to generate insights for decision-making, program enhancement, and communication.
• Understand commercial and operational needs in the retail industry and align developmental priorities.

Skills

Instructional design

Stakeholder management

Data analysis (Excel)

Digital learning tools

Tools

Canva

Illustrator

Vyond

Job description

Al-Futtaim is seeking an experienced L&D Consultant to design, lead and implement innovative learning architectures across the business, driving engagement through digital campaigns and stakeholder collaboration to position L&D as a strategic value driver.

You will develop facilitators, managers, and delivery partners, embed coaching culture, and translate business needs into effective learning interventions, with strong focus on data and reporting.