Strategic Institutional Excellence Lead

The Government of Dubai Legal Affairs Department; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

The Dubai Government Legal Affairs Department is seeking a qualified professional to join the Strategic Planning and Institutional Excellence Office, focusing on institutional excellence, quality management, and continuous improvement aligned with the Dubai Government Excellence Program and international standards.

You will support institutional assessments, develop and update policies and processes, monitor compliance, prepare reports and executive presentations, and employ AI tools to organize

Qualifications

• Bachelor’s degree in a relevant field.
• 3–5 years of practical experience in institutional excellence, quality management, process development, or organizational improvement.
• Experience in developing and updating institutional policies, procedures, and processes.
• Experience in preparing institutional assessment files and/or implementing Dubai Government Excellence Program requirements.
• Knowledge of ISO 9001, ISO 31000, ISO 22301, and related standards.
• Familiarity with continuous improvement methodologies and institutional process management.
• Familiarity with AI applications in process improvement, reporting, and data analysis.

Responsibilities

• Contribute to operation and enhancement of institutional excellence and quality management systems.
• Prepare, compile, and review evidence and documentation for institutional assessment files.
• Develop and update organizational processes, policies, and templates.
• Monitor compliance and track corrective action plans.
• Prepare reports and executive presentations on excellence, quality, compliance, and improvements.
• Utilize AI tools to organize institutional knowledge and support assessments and development activities.

Skills

Analytical thinking

Problem-solving

Attention to detail

Communication

Team collaboration

Time management

Arabic and English fluency

Education

Bachelor’s degree in Business Administration, Quality Management, Public Administration, Industrial Engineering, Institutional Excellence, or related field

Tools

Artificial Intelligence tools

Job description

The Dubai Government Legal Affairs Department is seeking a qualified professional to join the Strategic Planning and Institutional Excellence Office, focusing on institutional excellence, quality management, and continuous improvement aligned with the Dubai Government Excellence Program and international standards.

You will support institutional assessments, develop and update policies and processes, monitor compliance, prepare reports and executive presentations, and employ AI tools to organize