Strategic COO, Multi-Brand F&B Operations

Nord Line Holding; Sharjah; On-site; AED 900,000 - 1,500,000; Full time

Job summary

Nord Line Holding in the UAE seeks a hands-on Chief Operating Officer to bridge strategy and daily operations across its multi-brand restaurant portfolio. Reporting to the Group CEO, the COO will own day-to-day performance and ensure premium standards are met across all locations.

The role demands 15 years in senior F&B management in multi-brand settings in the UAE, a Business or Hospitality degree (MBA), and fluency in Arabic and English.

Qualifications

• 15 years of upper-management experience in multi-brand, multi-location F&B or hospitality operations across the UAE.
• Bachelor's degree in Business or Hospitality Management (MBA).
• Native fluency in Arabic and excellent command of English.
• Exceptional analytical, problem-solving, and process-improvement skills.

Responsibilities

• Oversee and optimize daily operations across all brands and locations.
• Develop, implement and enforce standardized SOPs and quality controls across subsidiaries.
• Monitor and drive KPIs: revenue, food cost, labor cost, customer satisfaction, and quality metrics.
• Lead cross-functional coordination between HR, Finance, Marketing, and brand managers.
• Drive aggressive operational efficiency and cost optimization while maintaining quality.
• Manage expansion projects including rollout of new branch openings.
• Conduct regular site visits and operational reviews across locations.

Skills

Leadership

Analytical skills

Problem-solving

Process improvement

Arabic fluency

English fluency

Education

Bachelor's degree in Business or Hospitality Management

MBA

Job description

Nord Line Holding in the UAE seeks a hands-on Chief Operating Officer to bridge strategy and daily operations across its multi-brand restaurant portfolio. Reporting to the Group CEO, the COO will own day-to-day performance and ensure premium standards are met across all locations.

The role demands 15 years in senior F&B management in multi-brand settings in the UAE, a Business or Hospitality degree (MBA), and fluency in Arabic and English.