Strategic Communications Lead — Global Media & Internal

Careem; Dubai; On-site; AED 335,000 - 502,000; Full time

Job summary

Careem in Dubai is seeking a Senior Communications Specialist to lead external and internal communications across its services, including ride-hailing, food delivery, payments, and quick commerce. You will craft strategic narratives, manage media relations, and build brand affinity in priority markets while shaping internal communications for leadership campaigns and all-hands moments.

The role requires 5-7 years in communications or journalism, strong writing skills, and fluency in English and

Qualifications

• 5-7 years of experience in communications, public relations, or journalism, preferably in a high-growth tech company or leading PR agency.
• Proven experience developing and executing strategic communications plans across multiple markets.
• Strong writing, storytelling, and editorial skills with an ability to translate complex topics into compelling narratives.
• Excellent media network and relationship management skills, particularly in the MENA region.

Responsibilities

• Execute external and internal communications strategies that amplify Careem’s mission, services, and impact.
• Manage media relations including press outreach, press release drafting, and maintaining strong relationships with journalists and influencers across priority markets.
• Support internal communications, including leadership emails, all-hands content, org announcements, and campaigns that keep colleagues informed and engaged.
• Collaborate with internal stakeholders (Product, Marketing, Policy, People, etc.) to align messaging and ensure consistent communication across external and internal channels.
• Handle crisis communication and reputation management in partnership with senior leadership.
• Track media coverage and internal engagement, creating regular reporting to assess effectiveness and guide improvements.
• Support executive visibility through media interviews, speaking opportunities, authored content, and internal leadership moments.

Skills

English & Arabic fluency

Excellent writing

Media relations

Storytelling

Job description

Careem in Dubai is seeking a Senior Communications Specialist to lead external and internal communications across its services, including ride-hailing, food delivery, payments, and quick commerce. You will craft strategic narratives, manage media relations, and build brand affinity in priority markets while shaping internal communications for leadership campaigns and all-hands moments.

The role requires 5-7 years in communications or journalism, strong writing skills, and fluency in English and