Senior Communications Specialist

Careem; Dubai; On-site; AED 335,000 - 502,000; Full time

Job summary

Careem in Dubai is seeking a Senior Communications Specialist to lead external and internal communications across its services, including ride-hailing, food delivery, payments, and quick commerce. You will craft strategic narratives, manage media relations, and build brand affinity in priority markets while shaping internal communications for leadership campaigns and all-hands moments.

The role requires 5-7 years in communications or journalism, strong writing skills, and fluency in English and

Qualifications

• 5-7 years of experience in communications, public relations, or journalism, preferably in a high-growth tech company or leading PR agency.
• Proven experience developing and executing strategic communications plans across multiple markets.
• Strong writing, storytelling, and editorial skills with an ability to translate complex topics into compelling narratives.
• Excellent media network and relationship management skills, particularly in the MENA region.

Responsibilities

• Execute external and internal communications strategies that amplify Careem’s mission, services, and impact.
• Manage media relations including press outreach, press release drafting, and maintaining strong relationships with journalists and influencers across priority markets.
• Support internal communications, including leadership emails, all-hands content, org announcements, and campaigns that keep colleagues informed and engaged.
• Collaborate with internal stakeholders (Product, Marketing, Policy, People, etc.) to align messaging and ensure consistent communication across external and internal channels.
• Handle crisis communication and reputation management in partnership with senior leadership.
• Track media coverage and internal engagement, creating regular reporting to assess effectiveness and guide improvements.
• Support executive visibility through media interviews, speaking opportunities, authored content, and internal leadership moments.

Skills

English & Arabic fluency

Excellent writing

Media relations

Storytelling

Job description

About the Company

Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.

Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.

We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.

About The Team

The Communications team at Careem plays a pivotal role in shaping the brand narrative and reputation across the region, both externally and within the organisation. We work cross-functionally with leadership, business verticals, and stakeholders to develop and deliver compelling stories that reflect our purpose of simplifying lives and building an awesome organisation. Based in Dubai, this role sits within the Communications function, serving as a key voice for Careem across earned and owned media channels as well as internal channels that keep colleagues informed, engaged, and inspired.

About The Role

We are looking for a Senior Communications Specialist to join our Communications team in Dubai. This role spans both external and internal communications. Externally, you will help craft and execute strategic communication initiatives that support Careem's business objectives across its services, including ride-hailing, food delivery, payments, and quick commerce. This covers developing external narratives, managing media relations, and building brand affinity in priority markets. Internally, you will help shape how Careem communicates with its colleagues, supporting leadership communications, all-hands moments, and campaigns that bring our purpose and priorities to life across the organisation.

What You’ll Do

• Execute external and internal communications strategies that amplify Careem’s mission, services, and impact


• Manage media relations including press outreach, press release drafting, and maintaining strong relationships with journalists and influencers across priority markets


• Support internal communications, including leadership emails, all-hands content, org announcements, and campaigns that keep colleagues informed and engaged


• Collaborate with internal stakeholders (Product, Marketing, Policy, People, etc.) to align messaging and ensure consistent communication across external and internal channels


• Handle crisis communication and reputation management in partnership with senior leadership


• Track media coverage and internal engagement, creating regular reporting to assess effectiveness and guide improvements


• Support executive visibility through media interviews, speaking opportunities, authored content, and internal leadership moments

What You’ll Need

• 5-7 years of experience in communications, public relations, or journalism, preferably within a high-growth tech company or leading PR agency


• Proven experience developing and executing strategic communications plans across multiple markets


• Strong writing, storytelling, and editorial skills with an ability to translate complex topics into compelling narratives


• Excellent media network and relationship management skills, particularly in the MENA region


• Ability to manage multiple projects in a fast-paced environment with a proactive and solutions-oriented mindset


• Fluency in both English and Arabic is required

Additional Details

Based in Dubai, reporting into the Communications function Collaborating with teams across the Careem platform in the UAE, KSA, Egypt, Pakistan, and Jordan This is a 1-year, fixed-term contract position with the possibility of extension based on performance and business needs.

What We’ll Provide You

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.


• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.


• Explore new opportunities to learn and grow every day.


• Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.


• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.