Strategic Client Solutions Manager - Consumer Growth

TikTok; Dubai; On-site; AED 360,000 - 540,000; Full time

Job summary

TikTok seeks a Client Solutions Manager for Turkey and South Asia (Turkish speaking) in Dubai to drive post-sale client relationships, define growth strategies, and deliver full-funnel advertising solutions. You will partner with cross-functional teams and lead strategic reviews to show TikTok’s impact on client outcomes.

Fluency in Turkish and English, deep marketing knowledge, and a strong track record in digital advertising are essential for success in this role in the Dubai market.

Qualifications

• Minimum qualifications include experience in digital marketing, media, advertising, consulting, or related fields.
• Proven experience developing and executing full-funnel digital marketing strategies across branding, consideration, and performance.
• Strong understanding of the Consumer marketing ecosystem, including consumer journeys, media planning, e-commerce, and measurement.
• Strong analytical and problem-solving skills, with the ability to translate campaign and business data into actionable recommendations.
• Consultative and commercially minded, with the ability to identify growth opportunities and drive adoption of products and solutions.
• Strong project management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
• Fluent in Turkish and English, with strong written and verbal communication skills.

Responsibilities

• Manage and grow strategic post-sale relationships with Consumer advertisers, acting as a trusted advisor and strategic partner.
• Develop a deep understanding of clients' business objectives, consumer journeys, marketing strategies, and key business challenges.
• Identify and develop growth opportunities across existing accounts, driving product adoption, upsell, cross-sell, and incremental investment in partnership with Business Partnership Managers.
• Conduct regular strategic business reviews and provide actionable recommendations to demonstrate TikTok's contribution to clients' business outcomes.
• Build strong relationships with senior client and agency stakeholders and influence decision-making through data, insights, and strategic recommendations.
• Partner closely with Business Partnership Managers on pre-sales research, business discovery, and pitches, with a focus on developing relevant product solutions and advertising strategies.
• Develop and execute full-funnel TikTok strategies spanning organic, branding, brandformance, consideration, and performance solutions.
• Translate client business and marketing objectives into scalable TikTok solutions aligned with different stages of the consumer journey.
• Drive adoption and engagement of TikTok's auction platform, auction-based tools, and emerging advertising solutions.
• Stay up to date with new products, features, and industry trends and proactively identify opportunities to introduce relevant solutions to clients.
• Analyze campaign and business performance data to identify opportunities, diagnose challenges, and provide data-driven recommendations.
• Optimize auction campaigns to improve performance against client objectives and proactively identify opportunities for incremental growth.
• Support the development of compelling case studies and scalable best practices based on successful campaigns and client learnings.
• Apply knowledge of tracking, attribution, and measurement technologies to help clients improve campaign effectiveness and measurement frameworks.
• Act as a Consumer industry and product champion, building deep expertise in key product and business growth areas.
• Develop a strong understanding of Consumer/CPG dynamics, including consumer journeys, brand building, performance marketing, e-commerce, retail media, and measurement.
• Provide structured market and client feedback to Product and Engineering teams and support product development and improvement.
• Build team-level expertise and actively promote cross-regional and cross-functional knowledge sharing.
• Work closely with Creative teams to provide Consumer clients with creative insights, strategies, and solutions that strengthen campaign effectiveness.
• Work with Ad Policy teams to ensure clients and internal teams are informed of relevant policy changes and receive appropriate support.
• Partner with Organic teams to help clients strengthen their organic presence and create synergies between paid and organic activities.
• Maintain strong operational rigor across active campaigns, including campaign plans, timelines, and key deliverables.

Skills

Digital marketing

Advertising

Strategy

Account management

Turkish language

Tools

TikTok Ads Manager

Job description

TikTok seeks a Client Solutions Manager for Turkey and South Asia (Turkish speaking) in Dubai to drive post-sale client relationships, define growth strategies, and deliver full-funnel advertising solutions. You will partner with cross-functional teams and lead strategic reviews to show TikTok’s impact on client outcomes.

Fluency in Turkish and English, deep marketing knowledge, and a strong track record in digital advertising are essential for success in this role in the Dubai market.