Store Associate - Maison Margiela

Chalhoub Group; Abu Dhabi; On-site; AED 90,000 - 130,000; Full time

Job summary

Chalhoub Group in Abu Dhabi is seeking a Fashion Consultant to deliver outstanding guest experiences while driving sales targets across the store. You will support CRM CX initiatives, promote the MUSE loyalty program, and collaborate on in-store marketing events, while ensuring adherence to brand guidelines and SOPs.

Strong English communication is essential, and you will build relationships with customers in an omni-channel environment.

Qualifications

• Strong English communication skills.

Responsibilities

• Achieve individual and team sales targets while delivering an exceptional guest experience.
• Support CRM CX initiatives in-store and assist with loyalty programs.
• Capture customer data per marketing requirements and drive omni-channel relationships.
• Promote the MUSE loyalty program and stay updated with app offerings.

Skills

Strong English communication

Job description

INSPIRE EXHILARATE DELIGHT

What you ll be doing

At Chalhoub we express the exceptional As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience and ensuring support in the implementation of CRM CX and other key customer and people initiatives in-store You will collect data on customer behaviour top sellers slow movers which will be key input for business reviewsDrive client relationships within an omni-channel approachProvide pre-buying feedback on productsDrive eNPS through people experience initiatives and cultureEnsure adherence to VM guidelines and Standard operating procedures SOPs Ensure click and collect are conducted within SLAs Service-level agreement Ensure customer data is properly captured in adherence to marketing team requirementsPromote loyalty program MUSE and stay up-to-date with app offerings etc Support with in-store marketing events and activationsKeep abreast of all brand social media activities and campaignsDrive sell-throughs within the storeSupport in-store CX initiativesProvide input to what s working well what s not working well within the store What you'll need to succeedStrong English communication skills