Stewarding Supervisor - Waldorf Astoria Ras Al Khaimah

Waldorf Astoria Kuwait; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Hilton is seeking a Stewarding Supervisor to lead and develop the stewarding team for banquet functions. You will ensure timely delivery of food and equipment, oversee dishwashing areas, and maintain cleanliness and safety standards across restaurant and banquet kitchens.

The role emphasizes team leadership, training, and cross-department liaison to ensure smooth events and excellent guest experiences. Strong English communication and reliability are essential.

Qualifications

• Ability to read and speak basic English to understand requests, notices and orders.
• Ability to count service ware during Big Four inventory.
• Ability to perform duties in extreme temperature ranges.
• Knowledge of equipment and how to maintain it.

Responsibilities

• Supervise and direct team members, including temporary personnel.
• Ensure proper setup for banquet functions on shift.
• Provide training and development opportunities for team members.
• Oversee cleanliness and hygiene, ensuring health and safety regulations are met.
• Ensure timely delivery of food and equipment for functions.
• Coordinate with other departments to relay information.

Skills

Basic English

Count service ware

Extreme temperature work

Equipment maintenance

Job description

Job Description:

Responsibilities

Heres what youll do during a typical day:

ESSENTIAL FUNCTIONS

• To supervise and direct team member, including temporary personnel.
• To ensure proper set up for all banquet functions on his/her shift.
• Provide ongoing training and development opportunities for their team members to improve their skills and enhance performance.
• Stewarding supervisors maintain quality standards by inspecting work areas, monitoring cleanliness and hygiene practices, and ensuring compliance with health and safety regulations.
• To ensure that all food and equipment on menus are delivered on time to all functions.
• To see that utility stewards maintain the areas in which the functions are taking place.
• Ensure that all dirty china, glasses and silver are returned to dish washing area as soon as possible.
• To make sure that all functions are set up and ready for the next shift
• Act as liaisons between the stewarding team and other departments, relaying important information and ensuring that everyone is on the same page.
• To follow all the stewarding checklist on daily basis.
• To oversee the cleaning of the restaurant and banquet kitchens
• To perform general/routine cleaning tasks using standard cleaning products as assigned by supervisor, to adhere to health standards.
• To clean and dry floor to avoid slip and fall accidents.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Support the professional development of their team members
• Ensure that team members receive proper training on safety protocols, conduct regular safety inspections, and address any safety concerns promptly to create a secure work environment.
• Lead initiatives to reduce waste, conserve resources, and implement environmentally friendly practices within the department.

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

• Ability to read and speak basic English language so as to fully comprehend job requests, caution notices, event orders and similar written materials.
• Ability to count service ware during Big Four inventory.
• Ability to perform duties with extreme temperature ranges.
• Knowledge of equipment and how to maintain it.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests - we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, weve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career - and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay - we're a great place to work.