Stewarding Supervisor - Waldorf Astoria Ras Al Khaimah

Hilton; Ras Al Khaimah; On-site; AED 78,000 - 123,000; Full time

Job summary

Hilton in Ras al-Khaimah is seeking a supervisory stewarding role to oversee banquet operations on a shift basis. You will lead team members, ensure timely setup and delivery of services, and maintain high hygiene and safety standards across stewarding areas.

Responsibilities include training staff, coordinating with other departments, and ensuring readiness for subsequent shifts, while maintaining clean restaurant and kitchen environments.

Qualifications

• Ability to read and speak basic English to understand job requests, notices and event orders.
• Ability to count service ware during large inventory events.
• Ability to perform duties in extreme temperature ranges.
• Knowledge of equipment used in stewarding and how to maintain it.

Responsibilities

• Supervise and direct team members including temporary personnel.
• Ensure proper setup for all banquet functions on shift.
• Provide ongoing training and development for team members to improve skills and performance.
• Inspect work areas for cleanliness and hygiene, ensuring health and safety compliance.
• Ensure timely delivery of food and equipment for all functions.
• Oversee cleaning of restaurant and banquet kitchens and maintain cleanliness standards.
• Act as liaison between stewarding and other departments.

Skills

English literacy

Inventory counts

Temperature handling

Equipment maintenance

Job description

Responsibilities

Essential Functions

• To supervise and direct team member, including temporary personnel.
• To ensure proper set up for all banquet functions on his/her shift.
• Provide ongoing training and development opportunities for their team members to improve their skills and enhance performance.
• Stewarding supervisors maintain quality standards by inspecting work areas, monitoring cleanliness and hygiene practices, and ensuring compliance with health and safety regulations.
• To ensure that all food and equipment on menus are delivered on time to all functions.
• To see that utility stewards maintain the areas in which the functions are taking place.
• Ensure that all dirty china, glasses and silver are returned to dish washing area as soon as possible.
• To make sure that all functions are set up and ready for the next shift
• Act as liaisons between the stewarding team and other departments, relaying important information and ensuring that everyone is on the same page.
• To follow all the stewarding checklist on daily basis.
• To oversee the cleaning of the restaurant and banquet kitchens
• To perform general/routine cleaning tasks using standard cleaning products as assigned by supervisor, to adhere to health standards.
• To clean and dry floor to avoid slip and fall accidents.

Supportive Functions

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Support the professional development of their team members
• Ensure that team members receive proper training on safety protocols, conduct regular safety inspections, and address any safety concerns promptly to create a secure work environment.
• Lead initiatives to reduce waste, conserve resources, and implement environmentally friendly practices within the department.

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

• Ability to read and speak basic English language so as to fully comprehend job requests, caution notices, event orders and similar written materials.
• Ability to count service ware during Big Four inventory.
• Ability to perform duties with extreme temperature ranges.
• Knowledge of equipment and how to maintain it.

About Us

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At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

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