Sr. Technical Program Manager, AMET Supply Chain Team (Fulfillment & Operations)

Amazon; Dubai; On-site; AED 600,000 - 900,000; Full time

Job summary

Amazon in Dubai seeks a Sr. Technical Program Manager for AMET Supply Chain, driving automation using AWS/SCOT capabilities. You will lead end-to-end automation programs across planning, warehousing, transportation, and fulfillment.

You’ll partner with engineering and operations, evaluate AWS AI/ML services, and guide cross-functional teams to deliver measurable savings and improved customer experience.

Qualifications

• Bachelor’s degree in engineering, supply chain, or related field.
• 7+ years of experience in supply chain operations with automation focus.
• Proven track record leading complex automation projects and delivering results.

Responsibilities

• Develop and execute a comprehensive automation strategy aligned with AMET supply chain goals.
• Lead full lifecycle of SCOT/AWS automation projects, incl. scope, timelines, budgets.
• Evaluate AWS technologies and recommend best services to meet needs.
• Design and integrate innovative automation solutions within AWS ecosystem.
• Mentor automation capability in senior supply chain leaders and specialists.

Skills

Automation leadership

Supply chain expertise

AWS/SCOT knowledge

Project management

Cross-functional leadership

Communication skills

Education

Bachelor's degree in Engineering/SC/related field

Master's degree preferred

Tools

AWS

Amazon SageMaker

Amazon Rekognition

AWS Lambda

Amazon S3

Amazon EC2

Amazon QuickSight

Job description

Sr. Technical Program Manager, AMET Supply Chain Team

Job ID: 10490175 | Q-Express Documents Transport

About Amazon: Amazon is a global e-commerce and cloud computing company guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We strive to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work.

About the Role: We are seeking a highly motivated and experienced Supply Chain Automation Leader to drive innovation and optimization within AMET supply chain operations, leveraging the power of Amazon Web Services (AWS) while bringing strong AFT/SCOT expertise. This role will be instrumental in identifying, developing, and implementing automation solutions that improve efficiency, improve results, reduce costs, and enhance the overall customer experience. The ideal candidate will have a proven track record of leading complex automation projects, a deep understanding of supply chain processes, and a passion for leveraging AWS and SCOT technologies, including AI/ML services, to solve challenging problems. This role will require strong leadership, technical acumen, and the ability to collaborate effectively with cross-functional teams.

Key Responsibilities

• Strategy Development: Develop and execute a comprehensive automation strategy aligned with Amazon's overall supply chain goals, focusing on AWS and SCOT-based solutions. This includes identifying key areas for automation, prioritizing projects, and defining measurable success metrics.
• Project Leadership: Lead the full lifecycle of SCOT and AWS-powered automation projects, from ideation and requirements gathering to implementation and post-launch support. This includes managing project timelines, budgets, resources, and risks.
• AWS Technology Evaluation: Research and evaluate relevant AWS technologies, including AI/ML services like Amazon SageMaker, Amazon Comprehend, Amazon Rekognition, and other relevant solutions like AWS Lambda, Amazon S3, and Amazon EC2. Identify and recommend the best AWS services to meet our specific needs.
• Solution Design: Collaborate with engineering, operations, and other stakeholders to design and develop innovative automation solutions. This includes defining functional requirements, developing technical specifications, and overseeing the integration of new systems within the AWS ecosystem.
• Stakeholder Management: Build and maintain strong relationships with key stakeholders across the organization. Communicate project updates effectively and ensure alignment on goals and objectives.
• Team Leadership: Mentor and develop automation capability in senior supply chain leaders and specialists. Provide guidance, support, and opportunities for growth, fostering expertise in AWS and SCOT technologies.
• Continuous Improvement: Monitor the performance of implemented automation solutions and identify opportunities for continuous improvement. Implement changes to optimize efficiency and effectiveness, leveraging analytics tools.
• Vendor Management: Manage relationships with external vendors and suppliers of automation equipment and services, particularly those specializing in AWS integrations. Negotiate contracts and ensure timely delivery of high-quality products.

Basic Qualifications

• Bachelor's degree in Engineering, Supply Chain Management, or a related field.
• 7+ years of experience in supply chain operations, with a focus on automation.
• Proven track record of leading and implementing complex automation projects.
• Strong understanding of supply chain processes, including planning, warehousing, transportation, and fulfillment.
• Experience with AWS cloud computing platform and its core services (e.g., EC2, S3, Lambda).
• Excellent project management skills, including the ability to manage timelines, budgets, and resources.
• Strong communication, interpersonal, and leadership skills.

Preferred Qualifications

• Master's degree in Engineering, Supply Chain Management, or a related field.
• Experience working in a fast-paced, high-growth environment.
• Deep understanding of Amazon's supply chain operations.
• Experience with lean principles and methodologies.
• Experience with data analytics and visualization tools, particularly within the AWS ecosystem (e.g., Amazon QuickSight).
• Experience with AWS AI/ML services (e.g., Amazon SageMaker, Amazon Comprehend, Amazon Rekognition).
• AWS Certifications (e.g., AWS Certified Solutions Architect, AWS Certified Machine Learning - Specialty).

Key job responsibilities

The Supply Chain Automation and AI Program Senior Manager will have the following responsibilities

1. Drive Automation/AI solutions through a sprint mechanism. These ideas should produce savings in hours or cost. Maintain a system
2. Deliver Annual roadmap for complex projects that solves important Supply Chain challenges.
3. Build Supply Chain AI/Automation capabilities to increase the base of the core team support and scale the program deliverables.
4. Maintain program dashboard and P0
5. Produce Monthly Program Update.

Basic Qualifications

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.