SR. Sales Engineer | alfanar Electric

alfanar; Dubai; On-site; AED 120,000 - 190,000; Full time

Job summary

alfanar, a Saudi company with an international presence, invites a results-driven professional in Dubai to drive sales, manage inquiries and tenders, and coordinate with customers and internal teams.

The role emphasizes providing technical support, improving market presence, timely reporting, and leadership in training subordinates to achieve targets.

Qualifications

• Bachelor degree in Electrical Engineering or equivalent is required.
• Experience in sales support, tender management, and customer coordination is preferred.
• Strong communication and leadership abilities are essential.

Responsibilities

• Efficient Inquiry and Tender Management: Manage and monitor all incoming enquiries and tenders effectively.
• Supportive Documents and Samples Preparation: Prepare all supportive documents, samples, and submittals and deliver to customers.
• Material Preparation and Coordination: Coordinate with Demand Planning to prepare materials and ensure timely delivery to customers.
• Competitor Monitoring and Reporting: Monitor competitors’ activity and report findings to sales management.
• Market Presence and Technical Support: Organize technical meetings, provide support to enhance market presence, and coordinate with related parties.
• Reporting and Customer Management: Issue reports and manage customers professionally.
• Project Identification and Follow-up: Identify related projects and conduct close follow-ups to maximize realization.
• Customer Satisfaction and Payment Management: Follow up on customer satisfaction and collect payments to avoid over-dues (Zero over-dues).
• Data Management and Forecasting: Update the database for projects and avoid inaccurate forecasts.

Skills

Leadership

Team Training

Customer Management

Technical Support

Problem Solving

Education

Bachelor Degree in Electrical Engineering

Tools

C4C

Job description

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Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions.

The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals.

alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar.

Drive Sales through strategic promotion and marketing activities. Ensuring effective engagement and successful positioning of products within the market.

Key Accountability Areas

Efficient Inquiry and Tender Management:

• Manage and monitor all incoming enquiries and tenders effectively.
• Provide the best possible response to customers.

Supportive Documents and Samples Preparation:

• Prepare all supportive documents, samples, and submittals.
• Deliver them to customers to maximize alfanar's chances.

Material Preparation and Coordination:

• Follow up with the department’s coordinator/Demand Planning to prepare required materials.
• Ensure timely delivery of materials to customers.

Competitor Monitoring and Reporting:

• Monitor and target competitors’ activity.
• Report findings to sales management.

Market Presence and Technical Support:

• Organize technical meetings and seminars.
• Provide technical support to enhance alfanar's awareness and presence in the market.
• Coordinate with related parties for successful execution.

Reporting and Customer Management:

• Issue effective and timely reports to management.
• Manage customers in a professional manner.

Project Identification and Follow-up:

• Identify and monitor all related projects.
• Conduct close follow-ups to maximize project realization.

Customer Satisfaction and Payment Management:

• Follow up on customer satisfaction (number of customers very satisfied).
• Collect payments on time to avoid over-dues (Zero over-dues).

Data Management and Forecasting:

• Follow up and update the database for all projects through C4C.
• Avoid inaccurate forecasts that may lead to stock financial cost forecasted stock.

Role Accountability

• Training of sub-ordinates and forming a team to get the work effectively achieved.
• Provide leadership, coaching, and direction to subordinates in all aspects of their work.
• Delegate sub-ordinates in each respective assignment.
• Ensures fair distribution of tasks to maintain morale, motivation of subordinates.

Delivery

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.
• Problem-solving
• Resolve any related problems arise and elevate any complex operational issues.

Quality

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.
• Business Process Improvements (Effectiveness)
• Coordinate well-defined written systems, policies, procedures, and seeking automations opportunities as much as possible.

Compliance

• Comply to related policy & procedures and work instructions.

Safety

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Academic Qualification

Bachelor Degree in Electrical Engineering