Specialist - Business Support

Abu Dhabi Commercial Bank; Dubai; Hybrid; AED 201,000 - 312,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Flexible remote working options

Learning and development opportunities

Job summary

Abu Dhabi Commercial Bank in the UAE seeks a Specialist – Business Support to assist the Department Head with confidential tasks and ensure smooth departmental operations. The role focuses on accuracy, discretion, and timely delivery within the Retail Banking Group.

You will prepare, consolidate, and analyze weekly, monthly, and quarterly reports, coordinate client documents across departments, and manage correspondence.

Qualifications

• Bachelor’s degree is mandatory.
• Minimum 4 years’ experience in corporate banking.
• Strong analytical and organisational skills.
• Proficient in MS Word, Excel and PowerPoint.
• Strong decision making and problem solving abilities.

Responsibilities

• Provide secretarial support and assistance to the Department Head on a wide range of assigned tasks, ensuring the required level of confidentiality is maintained in order to contribute to the running of the department to the agreed standards.
• Prepare, consolidate, and analyze weekly, monthly, and quarterly reports.
• Compile management information and presentations for stakeholders.
• Coordinate and track client-related documents across departments to ensure service level agreements and turnaround times are met.
• Manage departmental correspondence, memos, and official documentation.
• Organize meetings, record minutes, and follow up on action items.
• Ensure adherence to all Bank policies, procedures, regulatory requirements, and internal controls.
• Liaise with internal departments and external stakeholders to ensure seamless execution of departmental requirements.

Skills

Analytical skills

Organisational skills

Education

Bachelor’s degree

Tools

MS Word

Excel

PowerPoint

Job description

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Specialist – Business Support (For UAE National Only)

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area:

The Retail Banking Group (RBG) supports retail and micro-business customers in managing their finances, through expert advice and the provision of a full suite of specialist products and services in conventional and Shari’ah compliant banking. The business is committed to driving digital innovation to deliver excellence in customer service

In this role, your key responsibilities include

• Provide secretarial support and assistance to the Department Head on a wide range of assigned tasks, ensuring the required level of confidentiality is maintained in order to contribute to the running of the department to the agreed standards
• Prepare, consolidate, and analyze weekly, monthly, and quarterly reports
• Compile management information and presentations for stakeholders
• Coordinate and track client-related documents across departments to ensure service level agreements and turnaround times are met
• Manage departmental correspondence, memos, and official documentation
• Organize meetings, record minutes, and follow up on action items
• Ensure adherence to all Bank policies, procedures, regulatory requirements, and internal controls
• Liaise with internal departments and external stakeholders to ensure seamless execution of departmental requirements.

The ideal candidate should have the following experience

• Bachelor’s degree is a mandatory requirement
• A minimum of 4 years’ experinece in corporate banking
• Analytical and Organisational skills
• MS word, Excel and PowerPoint
• Decision Making and Problem Solving Skills

What we offer:

• Competitive Salary: The indicative pay range for this role. Additionally, all employees are eligible to participate in one of our rewarding variables pay plans.
• Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
• Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
• Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training, and professional development programs

At ADCB, we are dedicated to creating a respectful, caring, and disciplined work environment that aligns with your career ambitions.