Spares Coordinator

PALFINGER; Dubai; On-site; AED 90,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Annual vacation ticket allowance

Job summary

PALFINGER MARINE in Dubai, United Arab Emirates, is seeking a highly motivated Spares Coordinator to support regional operations and ensure exceptional customer service. The role reports to the Regional Spares Manager and focuses on technical sales support and customer relationship management.

The position requires a Diploma/Degree in Mechanical Engineering, 3–5 years of experience ( Marine/Service industry knowledge preferred), and strong communication and teamwork skills.

Qualifications

• Diploma/degree in Mechanical Engineering is required.
• 3–5 years' experience preferred; not strictly limited to this range.

Responsibilities

• Support the sales team by understanding customer needs and providing technical solutions.
• Develop and implement sales strategies with sales managers and engineers.
• Deliver technical presentations to clients to showcase features and benefits.
• Maintain professional relationships with customers and partners for clear communication.
• Provide key technical information to internal and external stakeholders to support sales.
• Collaborate with automotive suppliers and technical resources to stay updated on industry trends.
• Monitor processes and metrics related to sales activities to optimize outcomes.

Skills

Mechanical Engineering

Marine/Service knowledge

Customer relationship management

Communication

Teamwork

Adaptability

Sales support

Education

Diploma/Degree in Mechanical Engineering

Job description

PALFINGER MARINE provides lifting and handling solutions as well as life-saving equipment for the maritime industry worldwide. Our success is driven by our people, who bring their expertise, ideas, and energy to our vision every day. We offer a dynamic environment with strong opportunities for personal and professional growth. Join our team and shape your career at PALFINGER

At PALFINGER MARINE, Dubai, United Arab Emirates, we are seeking a highly motivated Spares Coordinator to join our dynamic team. In this role, you will play a key part in supporting our regional operations and ensuring exceptional customer service. The position reports directly to the Regional Spares Manager.

Your Responsibilities

• Support the sales team in understanding customer needs and requirements, providing technical expertise and solutions to enhance product sales and customer satisfaction.
• Develop and implement sales strategies and initiatives in collaboration with sales managers and engineers to promote products effectively and achieve sales targets.
• Deliver technical presentations to clients to showcase product features, advantages, and benefits, assisting in the sales process and building strong customer relationships.
• Maintain professional relationships with customers and partners, ensuring clear communication and efficient resolution of technical inquiries and issues.
• Provide key technical information to relevant internal and external stakeholders, supporting sales activities and contributing to the achievement of sales objectives.
• Collaborate with automotive suppliers and other technical resources to gather insights and stay updated on industry trends and technological advancements, incorporating relevant information into sales strategies.
• Monitor processes and performance metrics related to sales activities, identifying areas for improvement and contributing to the optimization of sales processes and outcomes.

Your Qualifications

• Diploma/Degree in Mechanical Engineering.
• 3-5 years of experience but may not be exclusively limited to this range.
• Knowledge of Marine/Service industries.
• Strong customer relationship management skills.
• Excellent communication and coordination capabilities.
• Adaptability and ability to perform effectively in a dynamic working environment.
• Strong commitment to teamwork, and overall team success.

What We Offer

• Opportunity to join the fast-growing PALFINGER MARINE family
• Exciting and dynamic full-time position (40 hours per week), ideally starting as soon as possible
• Continuous learning and development through ongoing training programs
• Supportive and professional team environment, with room for individual initiative
• Flexible working hours, where applicable.
• Attractive compensation package, including competitive salary, medical insurance coverage,and annual vacation ticket allowance

Curious about this position or want to learn more? Reach out.