Spa Therapist - Spa - InterContinental Hotels Group Dubai Festival City

InterContinental Hotels Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel group in Dubai is seeking a Spa Therapist to provide an exceptional guest experience through a range of spa and nail services. The ideal candidate will have a certification as a Spa Therapist or Nail Technician and possess experience in luxury settings. You will be responsible for maintaining high standards, ensuring compliance with regulations, and actively promoting spa products. Join a culturally diverse team that offers growth opportunities and benefits, including competitive salaries and room discounts.

Benefits

Room discounts

Comprehensive training

Qualifications

• Minimum 1–2 years of experience in luxury spa/massage.
• Good understanding of massage and nail treatment techniques.
• Well-groomed professional appearance.

Responsibilities

• Offer a full range of spa treatments and nail services.
• Ensure compliance with municipality regulations.
• Drive sales and achieve retail targets.

Skills

Interpersonal Skills

Communication Skills

Technical skills in massage

Upselling abilities

Education

Certified Spa Therapist or Nail Technician

Job description

Do you see yourself as a Spa Therapist for InterContinental Hotels Group at Dubai Festival City?

What’s your passion? Whether you're into triathlons, exploring new restaurants, or dancing the tango, at IHG, we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies.

Imagine working for a company that gives you Room to Be Yourself. Our commitment to our people is to deliver Room to Belong, to learn and grow, to perform, to be recognized and rewarded, to be involved, and to take the initiative and lead.

The InterContinental Hotels Group at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

A little taste of your day-to-day

• Be able to offer the full range of spa treatments and nail services to the required brand standards.
• Be familiar with municipality regulations and ensure compliance.
• Actively retail spa products by offering homecare solutions and suggestions to every guest.
• Achieve retail targets set by the department manager.
• Follow room set up standards to ensure each treatment room is fully prepared before the guest arrives.
• Ensure correct time management as all guests’ treatments must commence on time and last the correct duration.
• Any time during the shift that is not allocated for reservation must be spent driving awareness within the hotel facilities or within an organized event offsite.
• Ensure correct stock management in treatment rooms to ensure any products used are refilled and kept in good condition.
• Ensure correct product usage during treatment.
• Support the spa attendants in maintaining cleanliness standards in all areas of the spa and take ownership in cleaning the assigned treatment room.
• Deliver an unrivalled guests experience for each guest by following department SOP’s.
• Stay true to product brand standards and understand the meaning of a brand promise.

What we need from you

• Certified Spa Therapist and/or Nail Technician (Diploma or equivalent training).
• Have at least 1–2 years of experience in spa/massage and nail services, preferably in luxury hotels.
• Good understanding and strong technical skills on massage and nail treatment.
• Excellent interpersonal and communication skills.
• Well-groomed and professional appearance.
• Ability to upsell treatments and retail products.

What you can expect from us

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us, and you’ll become part of our ever-growing global family.