Spa Therapist

Th8palmdubai; Dubai; On-site; AED 90,000 - 140,000; Full time

Job summary

Th8 Palm Dubai is seeking a professional Spa Therapist to deliver a personalized spa experience to our guests in Dubai. You will perform massages and aesthetics services with a focus on comfort, safety, and guest satisfaction.

Ideal candidates have 2-3 years of luxury hotel spa experience, strong English communication, and a methodical, detail-oriented approach. You will maintain high standards, assist in spa operations, and contribute to memorable guest moments.

Qualifications

• Problem-solving skills.
• A methodical and logical approach.
• Accuracy and attention to detail.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively as part of a team.
• 2-3 years’ experience in a similar role in a luxury hotel.
• Exceptional English communication skills, an additional language will be a plus.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Perform massage and treatments while maintaining the clients' comfort at all times.
• Perform all 30, 45, 60, 90 and 120 minute massage and body treatments.
• Provide aesthetics services such as facials and nails as required.
• Ensure individualized guest service through acknowledging and responding to their needs and expectation.
• Maintain a clean and neat work environment at all times, ensuring all equipment is in safe working order.
• Actively participate in other areas of the Spa Operation, such as body treatments, product knowledge and retail sales.
• Assist guests regarding hotel facilities in an informative and helpful way.
• Follow departmental policies and procedures.
• Follow all safety and sanitation policies.

Skills

Problem-solving

Methodical thinking

Attention to detail

Reliability

Teamwork

Under pressure

English communication

Luxury-hotel experience

Job description

As a Spa Therapist our Guests will enjoy the professional and personalized spa experience you offer. The expertise and attention to detail you provide during their treatment will ensure our guests have a memory to share.

Daily tasks & responsibilities

• Consistently offer professional, friendly and engaging service
• Perform massage and treatments while maintaining the clients comfort at all times
• Perform all 30, 45, 60, 90 and 120 minute massage and body treatments
• Provide aesthetics services such as facials and nails as required
• Ensure individualized guest service through acknowledging and responding to their needs and expectation
• Maintain a clean and neat work environment at all times, ensuring all equipment is in safe working order
• Actively participate in other areas of the Spa Operation, such as body treatments, product knowledge and retail sales
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow departmental policies and procedures
• Follow all safety and sanitation policies

General Tasks & Miscellaneous

• All colleagues must assess situations and react accordingly through analysis and perspective.
• All colleagues must be flexible and able to carry out any other reasonable duties and responsibilities within the scope of their job, including redeployment to alternative
  departments/areas if required, to meet business demands and guest service needs.
• All colleagues should be visible and available to both guests and colleagues, in accordance with their position, and serve as an example for others.
• All colleagues are required to comply with any reasonable request from their supervisor(s) within a reasonable timeframe, under normal circumstances.

Human Resources & Training

• It is the colleague’s responsibility to report any case of harassment and discrimination as soon as it happens, either to their direct leader or to the Talent & Culture. It is the leader’s responsibility to treat complaints of harassment and discrimination promptly and confidentially.
• It is everyone’s responsibility to treat customers and Colleagues from all cultural groups with respect and sensitivity.
• All Colleagues must attend trainings and meetings as and when required.

Confidentiality

• All Colleagues must ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic.
• All Colleagues must ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

Job qualifications

• Problem-solving skills
• A methodical and logical approach
• Accuracy and attention to detail
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively as part of a team
• 2-3 years’ experience in a similar role in a luxury hotel
• Exceptional English communication skills, an additional language will be a plus