Spa Therapist

Rotana Hotels; Abu Dhabi; On-site; AED 48,000 - 75,000; Full time

Job summary

Rotana Hotels in Abu Dhabi is seeking a dynamic Spa Therapist to support the Head Therapist in daily spa operations and to deliver high-standard spa treatments to guests. You will perform massages, handle guest communications, prepare spa services, and conduct regular body/treatment assessments while maintaining SOP guidelines and inventory control.

The role involves participating in promotional events and demonstrations, addressing guest queries, and ensuring a clean, well-reported therapy

Responsibilities

• Liaise with the whole spa team and deal with queries in a professional and effective manner
• Perform massage sessions to members and guests in accordance with the massage schedule
• Assist if required with contact and correspondence to guests
• Prepare for and execute of spa services to all guests
• Conduct body and treatment evaluation / reassessments for members and guests on a regular basis with regards to the standards required
• Participate in promotional events and spa demonstrations
• Ensure spa operation follows SOP guidelines and regulations
• Handle customer complaints and therapy queries
• Provide usage reports on therapy services and ensure therapy room cleanliness at all times
• Control the stock and inventory for therapy products and spa consumables

Job description

We are currently looking for dynamic, and self motivated Recreation professionals who want to move their careers forward.

As a Spa Therapist you are responsible to coordinate with the Head Therapist on the daily operation of the department, delivering high standard of spa treatments and services to all guests, whereby your role will include key responsibilities such as:

• Liaise with the whole spa team and deal with queries in a professional and effective manner
• Perform massage sessions to members and guests in accordance with the massage schedule
• Assist if required with contact and correspondence to guests
• Prepare for and execute of spa services to all guests
• Conduct body and treatment evaluation / reassessments for members and guests on a regular basis with regards to the standards required
• Participate in promotional events and spa demonstrations
• Ensure spa operation follows SOP guidelines and regulations
• Handle customer complaints and therapy queries
• Provide usage reports on therapy services and ensure therapy room cleanliness at all times
• Control the stock and inventory for therapy products and spa consumables