Spa Reception Host (W/M)

The Vendom Company; Abu Dhabi; On-site; AED 66,960 - 111,600; Full time

Job summary

Grand Hyatt Abu Dhabi Hotel & Residences Emirates Pearl is seeking a Spa Reception Host who speaks Russian to greet guests and coordinate spa journeys. You will respond to enquiries, explain treatments, and collaborate with therapists to ensure a seamless experience.

You will handle bookings, assist with retail recommendations, and maintain an organized reception area while delivering warm, professional service across shifts, including weekends and public holidays.

Qualifications

• Russian language proficiency
• Previous spa, hotel reception or guest-facing experience
• Excellent communication and customer-service skills
• Strong organisation and attention to detail
• Confident using booking systems and handling guest enquiries
• Flexible to work shifts, weekends and public holidays
• Caring, positive and professional approach

Responsibilities

• Welcome guests with warmth, empathy and professionalism
• Manage spa reservations, enquiries and guest preferences
• Share information about treatments, services and facilities
• Coordinate closely with therapists and other hotel teams
• Maintain an organised, calm and inviting reception area
• Support retail recommendations and spa administration
• Help turn every guest encounter into a meaningful experience

Skills

Russian language proficiency

Excellent communication

Customer-service skills

Strong organisation

Booking enquiries handling

Flexibility to shifts

Professional approach

Tools

Booking systems

Job description

Head office : Abu Dhabi, United Arab Emirates

As ourSpa Reception Host (Russian Speaker), you will create a warm and welcoming first impression for every guest. With genuine care, attention to detail and a passion for wellbeing, you will coordinate appointments, respond to enquiries and help ensure each spa journey feels seamless and memorable.

Responsibilities

• Welcome guests with warmth, empathy and professionalism
• Manage spa reservations, enquiries and guest preferences
• Share information about treatments, services and facilities
• Coordinate closely with therapists and other hotel teams
• Maintain an organised, calm and inviting reception area
• Support retail recommendations and spa administration
• Help turn every guest encounter into a meaningful experience

Profile

Required Qualifications

• Russian language proficiency
• Previous experience in a spa, hotel reception or guest-facing role
• Excellent communication and customer-service skills
• Strong organisation and attention to detail
• Confident using booking systems and handling guest enquiries
• Flexible to work shifts, weekends and public holidays
• A caring, positive and professional approach

At Hyatt, everyone’s role matters. Your individuality is celebrated, and opportunities are yours to shape. With us, you’ll discover a career you didn’t know existed.

Company description

Grand Hyatt Abu Dhabi Hotel & Residences Emirates Pearl is more than a 5-star hotel—it’s a bold architectural statement and a destination in itself. Set in the prestigious West Corniche district, this luxury haven offers breathtaking design and world-class venues for events and celebrations. Ideally located just 35 minutes from Abu Dhabi International Airport, it places guests within easy reach of the city’s thriving business hub and exclusive shopping districts, making it the perfect blend of elegance, convenience, and connectivity.