SOM Representative Dubai

Overseas Distribution Company; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

Overseas Distribution Company (ODC) is a globally oriented travel retail distributor with offices in Antwerp and Dubai. We seek a Supplier Order Management Representative based in Dubai to support EU/Antwerp order operations, ensuring accuracy and timely processing of supplier orders from entry to delivery.

Join a hands-on, detail-driven team that coordinates across Antwerp and Dubai, leveraging MS Dynamics and related tools to maintain records, monitor inbound shipments, and strengthen

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 3+ years of experience in supplier order management or similar role.
• Exposure to international import/export processes.
• GTR/duty-free experience is a strong plus.
• Proficiency with ERP/order-tracking tools (e.g., Ordereye) and MS Office.

Responsibilities

• Manage end-to-end supplier order processing for EU/Antwerp operations (PO entry, tracking, inbound coordination).
• Follow up on PO entry and monitor inbound order flows daily using tracking tools.

Skills

Organizational skills

Communication skills

Problem-solving

Attention to detail

Education

Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or related field

Tools

Microsoft Dynamics Navision

Microsoft Dynamics 365 Business Central

Microsoft Office Suite

Job description

About the role

Overseas Distribution Company (ODC) has one ambition: to be the best distributor in Duty Free & Travel Retail. That ambition is delivered operationally — through our SCOM x Customs department, which owns every administrative and ERP-based step in our inbound and outbound logistics flow.

To support the continued growth of our Antwerp operations, we are looking for a Supplier Order Management Representative based in our Dubai office (Jebel Ali Free Zone), 100% dedicated to Antwerp / EU order operations. You will work closely with our Antwerp x Dubai coordination team to keep order flows accurate, on time, and reliable — freeing our coordinators to focus on service quality and proactive key-account support.

This is a hands-on, detail-driven role for someone who takes ownership of getting customer orders right, end to end.

The profile of our ideal candidate

• Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field — or equivalent relevant experience.

• 3+ years of experience in supplier order management, order processing, order fulfilment, or a comparable supplier-service / logistics support role.

• Exposure to international import/export processes.

• GTR (Global Travel Retail) or duty-free experience is a strong plus.

• Proficiency in Microsoft Dynamics Navision and Microsoft Business Central, and the Microsoft Office Suite.

• Familiarity with order follow-up / monitoring tools (e.g. Ordereye) is a plus.

• Excellent organizational, communication, and problem-solving skills, with a sharp eye for accuracy and detail.

• Fluent in English; additional European languages are an asset.

• Comfortable serving European operations from a Dubai base and working cross-functionally across teams and time zones.

• Familiarity with working in an EU based company is a plus.

• Able to manage multiple priorities in a fast-paced environment.

Key responsibilities

• Manage end-to-end supplier order processing for our EU / Antwerp operations — purchase order entry, tracking, and inbound delivery coordination (A–Z).

• Follow up on purchase order entry and monitor inbound order flows daily, including work supported by our order-tracking tooling (e.g. Ordereye).

• Maintain accurate, complete records in our ERP system (Microsoft Business Central) for supplier orders and related documentation.

• Liaise with suppliers, warehouse teams, and ODC logistics partners to ensure timely, cost-effective inbound shipments.

• Collaborate with procurement, sales, and warehouse colleagues to align supplier order fulfilment with supply and demand.

• Actively strengthen quality in weaker areas — most notably inbound order entry — by applying consistent checks and safeguards to reduce recurring errors.

• Provide reliable back-up coverage for the Antwerp supplier order desk during peak periods and colleague absences.

What do we offer?

• A full-time position (Monday to Friday)

• A workplace at Jafza One Tower B (Office 2410), Jebel Ali Free Zone, Dubai.

• The opportunity to work in a financially stable and global business environment.

• Regular interaction with international contacts.

• A competitive compensation package

• A great team culture within an ambitious, fast-growing company that values talent and excellence.

About Overseas

Overseas Distribution Company (ODC) is an ambitious, internationally growing company in travel retail distribution and logistics, with offices in Antwerp and Dubai. We believe in long-term relationships, transparency, and a great place to work.

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