Solution Architect - Senior Manager

PricewaterhouseCoopers; Dubai; On-site; AED 250,000 - 400,000; Full time

Job summary

PricewaterhouseCoopers in the United Arab Emirates seeks an xLoS Solution Architect at Senior Manager level. The role focuses on developing solutions spanning multiple lines of service, including non-traditional, industry-specific approaches.

You will translate complex requirements into scalable technology solutions that drive operational excellence, market activation, and client value. The position requires extensive leadership across teams, governance, and collaboration with clients to deliver

Qualifications

• Bachelor's or Master's degree in Business Management/Administration or equivalent.
• Certifications (e.g. PMP) desirable.
• Proficient in written and spoken English; Arabic as a plus.

Responsibilities

• Develops and executes the cross line of service solutioning strategy for Managed Services offerings aligned with business objectives and industry best practices.
• Leads and takes accountability for the solution; collaborates with architects and support staff to maximize efficiency.
• Identifies opportunities for collaboration and integration across multiple Lines of Service.
• Leads the design and development of integrated solutions for multiple Lines of Service.
• Ensures alignment of solutions with business requirements and compliance standards.
• Collaborates with clients to understand cross-functional requirements and deliver tailored solutions.
• Provides expert advice to optimize business processes.
• Provides technical leadership to multiple stakeholders across the business.
• Stays updated with emerging changes and trends to drive continuous improvement.
• Identifies risks and mitigations; maintains strong relationships with internal stakeholders.
• Acts as a point of contact for cross line of service discussions.
• Ensures compliance with technology contracts and agreements.

Skills

Solution Architecting

Tech knowledge

Team management

Commercial model review

Transition management

Education

Bachelor's or Master's degree in Business Management/Administration

Job description

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Manager

Job Description & Summary

The xLoS Solution Architect is responsible for developing the overall solution including the development of solutions that span multiple lines of service which are non-traditional (industry specific/bespoke). This role involves translating complex business requirements into scalable and efficient technology solutions driving operational excellence supporting market activation and delivering enhanced value for clients

Job Summary

The xLoS Solution Architect is responsible for developing the overall solution including the development of solutions that span multiple lines of service which are non-traditional (industry specific/bespoke). This role involves translating complex business requirements into scalable and efficient technology solutions driving operational excellence supporting market activation and delivering enhanced value for clients.

Roles and Responsibilities

• Develops and executes the cross line of service solutioning strategy for Managed Services offerings aligned with business objectives and industry best practices

• Leads and takes accountability for the solution he/she is responsible for. Work with team of technical professionals architects and support staff fostering a culture of continuous improvement and collaboration to maximize efficiency and effectiveness

• Identifies opportunities for collaboration and integration across multiple Lines of Service

• Leads the design and development of integrated solutions that cater to the unique needs of multiple Lines of Service

• Ensures alignment of solutions with business requirements and compliance standards

• Collaborates closely with clients to understand their cross-functional requirements and deliver tailored solutions

• Provides expert advice and recommendations to clients to optimize their business processes

• Provides technical leadership and guidance to multiple stakeholders across the business

• Stays updated with emerging changes and trends to drive continuous improvement in solutioning approaches

• Identifies potential risks and challenges related to cross line of service solutioning and implementing effective mitigation strategies

• Fosters strong relationships with internal stakeholders including business leaders and technology teams to promote effective collaboration

• Acts as a point of contact for cross line of service solutioning queries and discussions

• Ensures compliance with technology contracts and agreements.

Expected Skills

• Solution Architecting

• Up to date knowledge on various technology and its uses

• Team management

• Commercial model review

• Transition management

Expected Competencies

• Strategic mindset

• Stakeholder management

• Ability to influence

• Communicate with impact

• Project management

• Results driven

• Drive organizational excellence

Required Language Skills

Proficient in written and spoken English. Arabic is a plus

Minimum Education and Specific Qualification

Bachelors Degre / Business Management / masters degree Business Management / Administration or equivalent from an accredited university

Certifications (e.g. PMP) is desirable

Minimum years experience required

Minimum of 12 years of professional work experience with a proven portfolio of projects in solution management across various industries either from BPO/ outsourcing projects/ Shared Services preferably in the Middle East and experience in managing and leading teams

Additional application instructions

• NA

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Automation Automation Framework Design and Development Automation Solutions Budgetary Management Business Process Automation (BPA) Business Process Improvement Business Process Outsourcing Business Transformation Coaching and Feedback Communication Continuous Process Improvement Creativity Data Quality Automation Deliverable Planning Delivery Excellence Design Automation Digital Transformation Embracing Change Emotional Regulation Empathy Inclusion 32 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship

Yes

Government Clearance Required

Yes

Job Posting End Date

Required Experience

Senior Manager