Software Engineer, User Operations

Remotedxb; Dubai; On-site; AED 357,000 - 536,000; Full time

Job summary

Remotedxb is hiring to build AI-powered systems that synthesize customer signals at scale, and to deliver real-time visibility with dashboards and data pipelines for bug volume and quality trends.

You will create intelligent bug intake and triage systems using agentic pipelines, and develop seamless integrations across the tooling ecosystem including ticketing systems and CRMs, working closely with domain specialists to ship practical solutions quickly.

Qualifications

• Experience cross-functional delivery of technical projects.
• Experience building internal tools, developer platforms, or operations infrastructure.
• Strong full-stack skills from database to UI.
• Experience with data pipelines, ETL processes, and analytics tooling.
• Deep product knowledge of Cursor and AI-assisted development workflows.
• Experience integrating with third-party platforms.
• Ownership mindset with bias for action.
• Self-starter with distaste for manual toil.

Responsibilities

• Develop AI-powered systems to synthesize customer signals at scale.
• Build dashboards and data pipelines for real-time visibility into bug volume and quality trends.
• Build intelligent bug intake and triage systems using agentic pipelines.
• Create integrations across tooling ecosystem including ticketing systems and CRMs.
• Partner with domain specialists to identify pain points and ship solutions quickly.

Skills

Cross-functional work

Full-stack engineering

Ownership

Self-starter

AI/ML

Tools

Cursor

Job description

Responsibilities

• Develop AI-powered systems to synthesize customer signal at scale
• Build dashboards and data pipelines for real-time visibility into bug volume and quality trends
• Build intelligent bug intake and triage systems using agentic pipelines
• Create integrations across the tooling ecosystem including ticketing systems and CRMs
• Partner with domain specialists to identify pain points and ship solutions quickly

Requirements

• Experience working cross-functionally to deliver impactful technical projects
• Experience building internal tools, developer platforms, or operations infrastructure
• Strong full-stack engineering skills from database to UI
• Experience with data pipelines, ETL processes, and analytics tooling
• Deep product knowledge of Cursor and AI-assisted development workflows
• Experience integrating with third-party platforms
• Strong sense of ownership and a bias for action
• Self-starter with a distaste for manual toil