Soft Furnishing Supervisor

The Healthy Home; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

The Healthy Home in Dubai seeks a seasoned Lead Furniture Cleaning Supervisor to lead a team of technicians, train staff on stain removal, nano coating, and safe chemical usage, and ensure high cleaning standards on every site.

You will schedule and assign tasks, conduct on-site inspections, maintain service reports, act as the main client contact, and travel to various locations with a valid driving license to supervise operations.

Qualifications

• 5+ years of furniture cleaning experience with supervisory responsibilities.
• Strong knowledge of fabrics, stain removal, and nano coating.
• Proven leadership and customer service skills.

Responsibilities

• Lead and manage a team of furniture cleaning technicians.
• Provide training on cleaning techniques, stain removal, and chemical usage.
• Assign tasks, monitor performance, and ensure safety.
• Perform deep cleaning, shampooing, and nano coating applications.
• Conduct on-site inspections and maintain service reports.
• Serve as primary contact for clients and address concerns.

Skills

Leadership

Team management

Stain removal

Nano coating

Safety protocols

Customer service

Job description

Dubai, United Arab Emirates

• Lead and manage a team of furniture cleaning technicians, ensuring efficiency and quality service. Provide training and guidance on furniture cleaning techniques, stain removal, and chemical usage. Assign tasks, monitor performance, and ensure adherence to company policies and safety standards. Identify various furniture fabrics and materials to determine the most effective cleaning method. Supervise and perform deep cleaning, shampooing, stain removal, and nano coating applications. Ensure proper handling and maintenance of delicate and high-value furniture. Conduct on-site inspections to ensure high cleaning standards and customer satisfaction. Oversee the correct usage of cleaning chemicals, ensuring safety protocols are followed. Maintain accurate records of cleaning schedules, equipment maintenance, and service reports. Serve as the primary point of contact for clients regarding furniture cleaning services. Address customer concerns, provide recommendations, and ensure excellent service delivery. Support the business in improving cleaning processes and identifying areas for efficiency. Travel to different locations using a valid driving license to supervise on-site cleaning operations. Ensure proper transportation and availability of cleaning equipment and materials.
  

Requirements

Qualifications & Skills: Education & Experience: 5+ years of experience in furniture cleaning, with at least 2 years in a supervisory role. Strong knowledge of furniture fabrics, stain removal techniques, and nano coating applications. Skills & Competencies: Leadership and team management skills. Expertise in stain removal, furniture shampooing, and chemical usage. Strong understanding of safety protocols and compliance standards. Excellent customer service and problem-solving abilities. Valid driving license required for site visits and team supervision.