Social Media Account Manager Featured

HOP; Dubai; On-site; AED 133,920 - 200,880; Full time

Benefits offered by this job

Competitive salary and benefits

Clear career paths

Collaborative team environment

Opportunity with high-profile clients

Job summary

HOP in Dubai is seeking a Social Media Account Manager to be the strategic partner for clients. This key role involves managing the social media lifecycle from planning to execution while ensuring exceptional results. The ideal candidate has 3-5+ years of agency experience, deep regional market knowledge, and expertise in major social media platforms. HOP offers a competitive salary, a vibrant team environment, and the chance to work with top clients in the UAE and KSA.

Qualifications

• 3-5+ years of experience as Social Media Account Manager in a fast-paced agency.
• Deep understanding of the local and regional market.
• Proven track record of managing multiple clients simultaneously.
• Hands-on expertise with major social media platforms and analytics.
• Valid UAE driver's license with willingness to travel.

Responsibilities

• Serve as the day-to-day contact for clients and build strong relationships.
• Develop and present social media strategies and content calendars.
• Coordinate and manage content production and shoots.
• Monitor and deliver performance reports, translating data into insights.
• Proactively identify growth opportunities and upsells.

Skills

Client relationship management

Strategic planning

Content production

Data analysis

Performance reporting

Social media platform expertise

Problem-solving

Communication skills

Education

Bachelor's degree in relevant field

Tools

Social media management tools (e.g., Sprout Social, Hootsuite, Sprinklr)

Job description

Home of Performance is a high-growth digital agency in Dubai, building a reputation for driving real-world business results for our clients. With a strong presence in the UAE and a rapidly expanding hub in Saudi Arabia.

We are a team of strategic thinkers, creatives, and data experts, and we’re looking for a critical player to join us.

The Mission of This Role

As our Social Media Account Manager, you are the central hub for your client portfolio. Your mission is to be the trusted strategic partner for our clients and the driving force for our internal teams . You will own the entire social media lifecycle—from strategy and planning to flawless execution and reporting—ensuring we deliver exceptional results that retain and grow our most valued accounts.

Key Responsibilities

• Client & Portfolio Management: Serve as the primary, day-to-day point of contact for a diverse portfolio of clients. You will be expected to spend significant time building strong, lasting relationships through face-to-face meetings, presentations, and client workshops.
• Strategic Planning: Develop, plan, and present comprehensive social media strategies and monthly/quarterly content calendars that are built on insights and directly align with client business objectives.
• Content Production & Coordination:
• Act as the lead project manager for all your accounts.
• Write clear and inspiring briefs for our internal content, creative, and video teams.
• Meticulously plan and coordinate all content shoots (photo and video), managing timelines, briefs, and external vendors.
• Internal Collaboration: Be the voice of the client internally. You will coordinate seamlessly with our Paid Media, SEO, and Creative teams to ensure our social media efforts are integrated, on brand, and delivered to the highest standard.
• Performance & Reporting: Monitor, analyze, and deliver monthly performance reports. You must be able to translate raw data into actionable insights and strategic recommendations for clients, clearly proving the ROI of our work.
• Growth & Retention: As the owner of the client relationship, you will be key to our retention strategy. You will be expected to proactively identify opportunities for client growth, upsells, and cross-sells.

What We’re Looking For (Qualifications)

• 3-5+ years of experience as a Social Media Account Manager, specifically within a fast-paced agency environment .
• Based in Dubai with a deep understanding of the local and regional market.
• Proven track record of managing a portfolio of multiple clients simultaneously, with demonstrable success in client retention.
• Deep, hands‑on expertise with all major social media platforms (Meta, TikTok, LinkedIn, X, Snapchat, etc.) and their analytics.
• Experience with social media management tools (e.g., Sprout Social, Hootsuite, Sprinklr).
• A valid UAE driver’s license and willingness to travel for frequent client meetings within Dubai.
• Flawless spoken and written English.
• Bonus: Fluency in Arabic is a significant plus.

Who You Are (The “Must‑Haves”)

• A Master Communicator: You are polished, professional, and articulate. You are equally comfortable presenting strategy to a CMO or briefing a junior designer.
• Hyper-Organized: You are a master of deadlines, to-do lists, and managing competing priorities. Nothing falls through the cracks on your watch.
• A Proactive Problem-Solver: You are proactive, not reactive. You anticipate client needs and find solutions before they become problems.
• A Confident Leader: You lead internal teams with confidence and clarity, inspiring them to do their best work for your clients.
• Client-Obsessed: You are passionate about client service and building relationships built on trust, transparency, and, above all, results.

What We Offer

• A competitive salary and benefits package.
• A key role in a fast-growing, ambitious agency with clear career paths.
• A vibrant, supportive, and collaborative team environment.
• The opportunity to work with high-profile clients in the UAE and KSA.