SME Program Manager Automation , Quick Commerce

Amazon; Dubai; On-site; AED 150,000 - 210,000; Full time

Job summary

Q-Express Documents Transport in Dubai seeks a technically driven specialist to lead the development and implementation of automation tools and GenAI initiatives to optimize GSF operations. You will design data‑driven solutions to improve warehouse efficiency.

Analyze complex datasets, build predictive models for capacity planning, create dashboards, and collaborate with stakeholders to translate business needs into scalable technical solutions.

Qualifications

• 3+ years of experience in technology and operations
• Proven track record of implementing technical solutions in operations environment
• Experience with agile methodologies and project management
• Strong communication and stakeholder management skills

Responsibilities

• Lead development and implementation of automation tools and GenAI initiatives to optimize GSF operations
• Design and deploy data‑driven solutions to improve operational efficiency
• Analyze complex datasets to identify optimization opportunities and develop predictive models for capacity planning
• Create and maintain dashboards and reporting systems for operational metrics
• Collaborate with stakeholders to implement technical solutions for warehouse management
• Drive process improvements through technical innovation and data analysis
• Manage end‑to‑end project lifecycle for technology implementations

Skills

Python

SQL

Data science

Machine learning

Education

Bachelor's degree (CS/DS/Engineering)

Tools

Tableau

Power BI

Excel

Job description

Description

Lead the development and implementation of automation tools and GenAI initiatives to optimize GSF operations

Design and deploy data-driven solutions to improve operational efficiency

Analyze complex datasets to identify optimization opportunities and develop predictive models for capacity planning

Create and maintain dashboards and reporting systems for operational metrics

Collaborate with stakeholders to implement technical solutions for warehouse management

Drive process improvements through technical innovation and data analysis

Manage end-to-end project lifecycle for technology implementations

Technical Skills Required

Strong proficiency in Python programming and SQL

Experience with data science and machine learning techniques

Ability to develop and maintain ETL pipelines

Expertise in data visualization tools (Tableau, Power BI, etc.)

Understanding of warehouse management systems and supply chain technologies

Experience With Cloud Computing Platforms (AWS Preferred)

Ability to translate business requirements into technical solutions

Strong analytical and problem-solving skills

Experience in process optimization and automation

Qualifications

Bachelor's degree in Computer Science, Data Science, Engineering, or related field

3+ years of relevant experience in technology and operations

Proven track record of implementing technical solutions in operations environment

Experience with agile methodologies and project management

Strong communication and stakeholder management skills

Basic Qualifications

• 3+ years of data visualization and reports tools experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

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Company

Q-Express Documents Transport

Job ID: A10506439