ShowroomStore Manager

Black & Grey HR; Dubai; On-site; AED 120,000 - 240,000; Full time

Benefits offered by this job

Attractive Salary Benefits

Job summary

Black & Grey HR is recruiting a Showroom/Store Manager to oversee all aspects of the showroom operations, profitability, and customer experience. You will lead a team to deliver consultative service that turns visitors into loyal clients.

The role combines sales leadership, design sensibility, and operational excellence, with a focus on training staff, merchandising, and delivering high-end service in a luxury home furnishings environment.

Qualifications

• Proven experience in retail store management in home furnishings or luxury retail.
• Strong track record of meeting sales targets and driving team performance.
• Exceptional interpersonal communication and client service skills.
• Leadership ability with coaching and developing a team.

Responsibilities

• Drive showroom sales to meet and exceed monthly and annual targets.
• Lead by example as top-performing sales consultant and provide expert advice on products.
• Foster a client-centric design-consultant culture and train the team.
• Manage key client relationships and handle high-value transactions.
• Develop strategies to increase average transaction value and client acquisition.
• Oversee inventory, merchandising, and showroom operations.
• Analyze sales reports and market trends to inform decisions.
• Manage showroom P&L and local marketing initiatives.

Skills

Leadership

Client service

Retail sales

Team development

Operational skills

Job description

Black & Grey HR is recruiting for a leading home furnishing and high-end textile manufacturing company. Our client is looking to hire a Showroom/Store Manager who will be responsible for the overall operation profitability and customer experience of our showroom. This role requires a unique blend of sales leadership design sensibility operational excellence and team development. You will not only manage the day-to-day but also inspire your team to deliver an exceptional consultative service that turns visitors into loyal clients.

Key Responsibilities

• Sales Leadership & Client Experience
• Drive showroom sales to meet and exceed monthly and annual targets.
• Lead by example as a top-performing sales consultant providing expert advice on carpet rug selection fiber care and home accessory styling.
• Foster a client-centric design-consultant culture.
• Train the team to conduct needs assessments offer creative solutions and close sales.
• Manage key client relationships handle high-value transactions and resolve any customer service issues with professionalism.
• Develop and implement strategies to increase average transaction value and client acquisition.
• Team Management & Development
• Recruit hire train mentor and motivate a team of sales consultants and support staff.
• Create weekly schedules manage payroll budgets and conduct regular performance reviews.
• Lead daily/weekly team meetings to communicate goals product knowledge and sales techniques.
• Foster a positive collaborative and high-energy work environment.
• Visual Merchandising & Showroom Operations
• Ensure the showroom is impeccably maintained visually inspiring and effectively merchandised to highlight products and trends.
• Oversee inventory management for home accessories including receiving tagging and cycle counts.
• Coordinate with warehouse/suppliers on sample rotation special orders and sample maintenance.
• Manage all operational aspects: opening/closing procedures cash handling daily deposits and facility maintenance.
• Business Administration & Growth
• Analyze sales reports KPIs and market trends to make informed business decisions.
• Manage the showroom P&L including controlling expenses and optimizing profitability.
• Develop and execute local marketing initiatives in partnership with leadership (e.g. in-showroom events community partnerships social media promotion).
• Maintain a deep knowledge of products competitors and interior design trends.

Requirements

• Proven experience in retail store management preferably in home furnishings flooring interior design or luxury retail.
• Strong track record of meeting sales targets and driving team performance.
• Exceptional interpersonal communication and client service skills.
• Leadership ability with a talent for coaching and developing a team.
• Solid operational skills (inventory scheduling basic financials).
• Keen eye for aesthetics color and design.

Benefits

• Attractive Salary Benefits

Required Skills:

- Proven experience in retail store management preferably in home furnishings flooring interior design or luxury retail. - Strong track record of meeting sales targets and driving team performance. - Exceptional interpersonal communication and client service skills. - Leadership ability with a talent for coaching and developing a team. - Solid operational skills (inventory scheduling basic financials). - Keen eye for aesthetics color and design.