Showroom Manager - Abu Dhabi

Al Tayer Group; Abu Dhabi; On-site; AED 134,000 - 268,000; Full time

Job summary

Al Tayer Motors in Abu Dhabi is seeking an experienced showroom sales leader to plan and manage showroom activities, driving targets and delivering a luxury customer experience. You will guide a team, coordinate with sales colleagues, and ensure pristine showroom presentation and processes.

The role requires 5+ years in a similar showroom environment, strong knowledge of automobile sales, and a proactive, bilingual (Arabic/English) approach to leadership and customer service.

Qualifications

• 5+ years of experience in a similar showroom role.
• Good knowledge of automobile sales through formal training and work experience.
• Full understanding of showroom merchandising.
• Dynamic and proactive personality.
• Preferably bilingual (Arabic and English).
• Ability to lead, develop and motivate teams.

Responsibilities

• Plan and execute showroom strategies to achieve budgeted targets in volume and profit.
• Communicate sales plans and targets to the sales team to achieve targets.
• Monitor the sales process to ensure quality from initial contact to final closure and documentation.
• Address critical problems or customer complaints with timely resolution.
• Prepare monthly stock requirements and liaise with Sales Manager for approvals.
• Interact with existing and prospective customers to build profitable relationships and understand requirements.
• Maximize showroom demos and monitor demo-to-sale conversions.
• Maintain showroom standards, display, and product information to reflect the brand image.
• Oversee the PDI process to ensure high customer satisfaction.
• Lead, motivate and develop showroom staff for higher roles.

Skills

Sales leadership

Team leadership

Customer service

Bilingual Arabic/English

Automobile sales knowledge

Education

Bachelor’s degree or equivalent

Job description

To plan, manage and lead the showroom sales to achieve sales target and to ensure smooth, efficient and effective functioning of showroom

Al Tayer Motors is a premium destination for luxury automotive excellence in the UAE, representing some of the world’s most prestigious brands. We believe that our people are our greatest strength. With a team of approximately 3000 professionals representing more than 42 nationalities, we foster an inclusive environment where everyone has the opportunity to grow, achieve, and thrive. Our success is rooted in the richness of our organizational culture, global outlook and the diverse experiences that come together to form a truly high-performing team. Our culture is built on the belief that luxury is not just about the vehicles we offer, but the people who bring those brands to life. Whether in customer service or technical expertise, every role plays a vital part in delivering the exceptional luxury experience our brands are known for.

Innovation at Al Tayer Motors goes beyond technology - it's about empowering our people to exceed expectations and shaping meaningful experiences that inspire excellence. By nurturing their talent and embracing diverse viewpoints, we continue to set benchmarks in the luxury automotive sector - where every detail matters, and every experience is elevate.

Responsibilities

Functional Roles and Responsibilities

• Plan and execute such strategies as to ensure that the budgeted target for showroom is achieved or exceeded in volume and profit term
• Communicate sales plan and targets to the sales team to achieve targets successfully.
• Monitor sales process (aspects such as initial customer contact and reception, clarification of need, identification of prospect, follow-up on initial contact, final closure of sale and quality of sales documentation) to ensure quality in the entire process.
• Deal with critical problems, major customer complaints or issues that may be escalated and ensure prompt action or decisions for timely resolution.
• Prepare stock requirement list for the month specifying make, model and number of vehicles for the approval of the Sales Manager.
• Interact regularly with the existing and prospective customers to establish profitable relationships and determine their present and future requirements.
• Maximize usage of demo's and monitor demo to sale ratio
• Manage all aspects of the showroom to ensure high standards in the display, housekeeping and product information to convey the desired image of the brand and the Company.
• Monitor PDI process and ensure highest level of customer satisfaction

People Management Roles and Responsibilities

• Guide and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles

Qualification & Experience

• Graduate in any discipline
• 5+ years' experience in similar role
• Good knowledge of Automobile sales gained through formal training and work experience
• Full understanding of show room merchandising
• Dynamic and proactive personality
• Preferably bilingual (Arabic and English)
• Ability to lead, develop and motivate teams

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