Showroom Guest Experience Specialist

Robinson & Co (Singapore) Pte Ltd; Dubai; On-site; AED 89,280 - 133,920; Full time

Job summary

Robinson & Co (Singapore) Pte Ltd is seeking a motivated individual for the role of Guest Reception & Hospitality in Dubai. You will be welcoming customers, ensuring a premium experience while managing leads efficiently through our CRM system.

The ideal candidate should have experience in hospitality or retail with a strong commitment to customer service. A degree in relevant fields is preferred. This position offers opportunities for growth within a dynamic team.

Qualifications

• Minimum 1-2 years of experience in front-of-house or hospitality roles.
• Experience in an automotive showroom is an advantage.
• Ability to manage high-end customer interactions is preferred.

Responsibilities

• Welcome customers and assess their needs.
• Provide a premium hospitality experience.
• Capture customer information accurately in systems.
• Conduct daily showroom checks for standards.

Skills

Customer service excellence

CRM system proficiency

Hospitality experience

Education

Diploma or Bachelor’s Degree in Hospitality, Business Administration, Marketing

Tools

Microsoft Office

CRM and Dealer Management Systems

Job description

Robinson & Co (Singapore) Pte Ltd is seeking a motivated individual for the role of Guest Reception & Hospitality in Dubai. You will be welcoming customers, ensuring a premium experience while managing leads efficiently through our CRM system.

The ideal candidate should have experience in hospitality or retail with a strong commitment to customer service. A degree in relevant fields is preferred. This position offers opportunities for growth within a dynamic team.