Shift Technician

AccorHotels Middle East; Dubai; On-site; AED 67,000 - 89,000; Full time

Job summary

AccorHotels Middle East seeks an Electrical Maintenance Technician to join the engineering team in Dubai. You will handle electrical maintenance on shift, troubleshoot issues, perform preventive tasks, and respond to guest and facility requests with minimal disruption.

Responsibilities include fault finding on LV systems, inspecting panels and MCCs, reading drawings, and coordinating with other departments. English proficiency and hands-on experience in hotels or complex facilities are preferred.

Qualifications

• Diploma in Electrical Engineering or equivalent required.
• Experience in luxury hotels, commercial buildings or similar complex facilities preferred.
• Shift-based engineering operation experience and handling guest maintenance requests preferred.
• Hands-on experience with LV electrical systems, controls, preventive maintenance and fault finding essential.
• Good spoken and written English mandatory.
• Clear communication with guests and hotel teams; proactive problem solving.

Responsibilities

• Report to the Duty Engineer on shift activities, outstanding issues and work orders.
• Own electrical maintenance during shift, including troubleshooting and preventive maintenance.
• Respond to guest room and public area maintenance requests with minimal disruption.
• Fault finding and troubleshooting of LV electrical systems, motors, pumps and related equipment.
• Inspect and maintain electrical panels, DBs, MCCs, and emergency lighting.
• Read and interpret electrical drawings and schematics.
• Perform safe isolation and reinstatement per hotel procedures.
• Update maintenance records and work orders.
• Support low-voltage building systems and basic non-electrical tasks as needed.
• Attend emergencies and escalate specialist requirements promptly.
• Participate in safety drills and department trainings.
• Collaborate with Security, Housekeeping, Front Office and other departments.

Skills

Electrical maintenance

Troubleshooting

Safety procedures

Guest service

Education

Electrical Diploma

Job description

Company Description

Hyde is much more than a brand – it is a state of mind.We celebrate the true spirit of discovery and the adventure of human connection. Authentically personal and captivating iconic moments.

Job Description

• Report to the Duty Engineer / Engineering Supervisor on shift activities, outstanding issues, work orders, equipment status and incidents.
• Take ownership of electrical maintenance during the assigned shift, including troubleshooting, corrective repairs, inspections and preventive maintenance.
• Respond promptly to guest room, public area, back-of-house and engineering maintenance requests and restore equipment to safe operating condition with minimum disruption to hotel operations.
• Carry out fault finding and troubleshooting of electrical distribution, lighting, power, controls, sockets, switches, dimmers, LV systems, motors, pumps and associated electrical equipment.
• Inspect and maintain electrical panels, DBs, MCCs, isolators, breakers, contactors, relays, emergency lighting and other electrical installations.
• Read and interpret electrical drawings, single-line diagrams, schematics, control drawings, equipment manuals and building services drawings.
• Carry out safe electrical isolation and reinstatement in accordance with hotel procedures, permits and applicable safety requirements.
• Perform planned preventive maintenance and corrective maintenance and ensure work orders and maintenance records are accurately updated.
• Support the operation and basic troubleshooting of BMS, GRMS, lighting controls, access/control interfaces and other low-voltage building systems within the technician's competence.
• Perform basic general maintenance duties outside the electrical specialty, including plumbing, HVAC/FCU checks, pumps, sanitary fixtures, carpentry, painting, silicone/grouting and other minor building repairs.
• Support other engineering disciplines and team members when required, while maintaining electrical responsibilities as the primary specialty.
• Attend emergency breakdowns, alarms and operational incidents during the shift; make the area safe, take immediate corrective action within competence and **escalate** specialist requirements without delay.
• Support fire and life-safety systems checks, emergency procedures and drills as assigned, without undertaking specialist life-safety works unless appropriately trained/authorized.
• Maintain good housekeeping, safe work practices, tools and work areas, especially when working in guest-facing locations.
• Ensure adequate availability and proper use of tools, spare parts and materials; report shortages or defective tools/equipment.
• Communicate professionally with guests and hotel colleagues and protect guest privacy when working in occupied rooms.
• Work closely with Security, Housekeeping, Front Office and other departments to coordinate maintenance activities and minimize guest impact.
• Report recurring defects, abnormal equipment conditions, major failures and works requiring specialist contractor/vendor intervention.
• Attend departmental meetings, technical training, safety training and other sessions required by the Engineering Department.
• Carry out any other reasonable engineering or maintenance duties assigned by the Duty Engineer / Engineering Supervisor.

Qualifications

• Minimum 2-year Diploma / Technical Diploma in Electrical Engineering, Electrical Technology or a closely related electrical trade qualification; OR a recognized electrician trade certification of equivalent level.
• Candidates with experience in luxury hotels, commercial buildings, hospitals or other complex facilities will be preferred.
• Experience working in a shift-based engineering operation and handling guest-related maintenance requests is preferred.
• Hands-on experience with LV electrical systems, electrical controls, preventive maintenance and fault finding is essential.
• Good spoken and written English is mandatory for this position.
• Clear communication skills with guests, colleagues, supervisors and other hotel departments.
• Strong troubleshooting and problem-solving ability with a practical, proactive and solution-oriented approach.
• Team player who can also work independently with minimum supervision.
• Service-oriented, professional, reliable and respectful in guest-facing areas.