SFE/CRM Intern

MSD Saudi Arabia; Dubai; Hybrid; AED 17,000 - 39,000; Part time

Benefits offered by this job

Stipend

Buddy and mentor support during your j

Learning opportunities.

Job summary

Merck & Co., Inc. in Dubai is offering an SFE/CRM Intern position for Jan 2027 to July 2027. The role supports the Sales Force Effectiveness and CRM team, manages CRM operations, troubleshoots CRM issues, and engages in event management, database management, analytics, and ticket-driven CRM process improvements.

You will perform CRM analysis, build dashboards, and contribute to cycle planning while developing skills in Power BI, Excel, and MS Office in a hybrid UAE work arrangement.

Qualifications

• Fluency in English.
• Ability to work 30-40 hours per week.
• Graduating in Q1 2027 or later.
• Education in Tech/CS is preferable.
• MS Office, PowerBI, AI savvy.
• Good command of Excel and time management.

Responsibilities

• Be a part of Sales Force Effectiveness and CRM team.
• Managing CRM Operations.
• Trouble shoot Issues with CRM.
• Event Management, Database management and Analytics.
• Handling CRM processes like cycle planning and addressing CRM issues through tickets.

Skills

Analytical Thinking

AI savvy

CRM Analytics

Data Analysis

Data Visualization

Education

Computer Science or related field

Tools

Power BI

MS Office

Job description

• Be a part of Sales Force Effectiveness and CRM team
• Managing CRM Operations
• Trouble shoot Issues with CRM
• Event Management, Database management and Analytics.
• Handling CRM processes like cycle planning and addressing CRM issues through tickets sent to the team.

Job Description

SFE, CRM Intern, Dubai

Jan.2027 - July 2027

Your Responsibilities

• Be a part of Sales Force Effectiveness and CRM team
• Managing CRM Operations
• Trouble shoot Issues with CRM
• Event Management, Database management and Analytics.
• Handling CRM processes like cycle planning and addressing CRM issues through tickets sent to the team.
• CRM analysis, Dashboards

Your profile

• Fluency in English
• Ability to work 30-40 hours per week
• Graduating in Q 1 2027 or later
• Education in Tech and Computer Science is preferable
• MS office, PowerBI, AI savvy
• Good command of excel, good communicator, team player, task oriented with good time management

What we offer?

• Stipend
• Buddy and mentor support during your journey
• Learning opportunities.

Required Skills

Analytical Thinking, Artificial Intelligence (AI), CRM Analytics, Data Analysis, Database Management, Data Science, Data Security, Data Visualization

Employee Status

Intern/Co-op (Fixed Term)

Flexible Work Arrangements

Hybrid

Job Posting End Date

10/27/2026

• A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.