SF Import Operations Associate

Hellmann; Dubai; On-site; AED 201,000 - 268,000; Full time

Benefits offered by this job

Team Spirit

Inclusive environment

Growth opportunities

Job summary

Hellmann in Dubai is seeking an Operations Associate to support logistics operations with precise administrative tasks, coordinating shipments, and ensuring accurate documentation.

You will consolidate LCL into full containers, optimize loads, liaise with carriers and warehouses, monitor shipments, and drive process improvements while maintaining high service standards.

Qualifications

• Bachelor's degree in Logistics, Supply Chain or a similar discipline.
• Minimum 3 years of experience in Sea Freight Operations (FCL/LCL).
• Experience with CargoWise is an advantage.
• Familiarity with INCOTERMS, international trade laws and customs regulations.
• Good acumen in handling Key Accounts.
• Knowledge of DP World and Dubai customs regulations.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
• Professional English at business level (verbal and written).

Responsibilities

• Supervise the consolidation of multiple LCL shipments into a full container for export or deconsolidation of inbound shipments.
• Plan and optimize container loads to maximize space utilization and cost efficiency.
• Coordinate with CFS warehouses and carriers for smooth cargo flow.
• Oversee the movement of LCL cargo through gateway hubs.
• Monitor transshipment activities and ensure timely connections.
• Work closely with other branches, network offices and carriers to manage global LCL routes.
• Ensure correct and timely processing of shipping documentation (e.g. Bill of Lading, commercial documents, customs clearance).
• Verify compliance with international shipping regulations including customs, security and environmental standards.
• Act as the main point of contact for clients regarding LCL shipments.
• Provide updates on cargo status delays and issue resolution.
• Coordinate with sales, customer service and operations teams to align with customer expectations.
• Negotiate rates and service agreements with ocean carriers, trucking companies and warehousing partners.
• Monitor vendor performance and take corrective actions when necessary.
• Analyze shipping volumes and trends to improve consolidation strategies.
• Identify cost-saving opportunities while maintaining service quality.
• Implement process improvements and automation where applicable.

Skills

Key Accounts

English Proficiency

MS Office

Communication Skills

Incoterms

Customs Regulations

CargoWise

International Trade

Education

Bachelor's Degree in Logistics or Supply Chain

Tools

CargoWise

Job description

About Us

Ready to rock the future with us At Hellmann we put our people at the heart of everything we do because for us relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring Entrepreneurial Forward-Thinking and Reliable. These values resonate with yours Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.

For the better. Together.

The Operations Associate plays a crucial role in maintaining the efficiency and accuracy of logistics operations through meticulous administrative and clerical support.

Managing essential office tasks coordinating logistics activities and providing comprehensive support to the team. This role demonstrates dependability in handling tasks a caring attitude towards team collaboration a proactive approach to improving processes and a forward-thinking mindset to anticipate and solve challenges all contributing to the operational success of the company

About the Job

• Supervise the consolidation of multiple LCL shipments into a full container for export or deconsolidation of inbound shipments.
• Plan and optimize container loads to maximize space utilization and cost efficiency.
• Coordinate with CFS warehouses and carriers for smooth cargo flow.
• Oversee the movement of LCL cargo through gateway hubs.
• Monitor transshipment activities and ensure timely connections.
• Work closely with other branches network offices and carriers to manage global LCL routes.
• Ensure correct and timely processing of shipping documentation (e.g. Bill of Lading commercial documents customs clearance).
• Verify compliance with international shipping regulations including customs security and environmental standards.
• Act as the main point of contact for clients regarding LCL shipments.
• Provide updates on cargo status delays and issue resolution.
• Coordinate with sales customer service and operations teams to align with customer expectations.
• Negotiate rates and service agreements with ocean carriers trucking companies and warehousing partners.
• Monitor vendor performance and take corrective actions when necessary.
• Analyze shipping volumes and trends to improve consolidation strategies.
• Identify cost-saving opportunities while maintaining service quality.
• Implement process improvements and automation where applicable.

About You

• Bachelors Degree in Logistics Supply Chain or a similar discipline
• Minimum 3 years of working experience in Sea Freight Operations (FCL/ LCL)
• Experience with Cargo Wise will be advantage.
• Familiarity with INCOTERMS international trade laws and customs regulations
• Good Acumen in handing Key Accounts.
• Knowledge of DP world and Dubai customs regulations
• Professional:Proficient in all Microsoft office applications (Excel Word and Power Point)
• Communicate professionally in English at a business level (verbal and written)

About our Benefits

• A strong Team Spirit and a lot of fun together
• A safe multi-cultural and inclusive environment
• Individual opportunities for growth and development

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender age any disabilities religion ethnic origin or sexual identity: We are looking forward to meeting you!

Required Experience

IC