Services Team Leader

6070 Baker Hughes EHO FZE Dubai Branch; Dubai; Presencial; AED 420.000 - 750.000; Jornada completa

Descripción de la vacante

Baker Hughes Company in the United Arab Emirates seeks a Services Team Leader to serve as the DECT SME and global technical authority for wireline and Sondex operations. You will drive execution standards, competency development, and cross-regional best practices to ensure high-quality service delivery.

The role requires leadership of field teams, mentoring crews, and coordinating with service delivery, maintenance, and product teams in a fast-paced, international environment.

Formación

• Strong experience in wireline Sondex tech with deep technical expertise.
• Proven track record in leading field operations and mentoring crews.
• Strong capability in training, coaching, and competency development.
• Ability to operate in global, fast-paced, and demanding environments.
• High level of credibility with field teams and leadership.

Responsabilidades

• Act as the DECT expert and global SME for wireline and Sondex operations.
• Provide technical leadership and guidance to field teams, Service Specialists, and operational leaders.
• Support global operations on critical jobs, complex environments, or high-risk activities when required.
• Lead and deliver operations training programs, including: Service Specialists Field Engineers / Operators Crew competency development and certification support.
• Drive standardization of best practices across regions: Job execution Equipment handling Operational procedures.
• Support continuous improvement initiatives, including: Lessons learned Failure analysis and feedback loops Performance optimization.
• Act as technical escalation point for complex operational challenges.
• Work closely with: Service Delivery teams Maintenance and Equipment functions Global product line and technical teams.

Conocimientos

Wireline Sondex

Field operations leadership

Training & coaching

Global operations experience

Credibility with field teams

Educación

Diploma or Bachelor’s degree in Engineering

Herramientas

SAP

Descripción del empleo

Services Team Leader Role Summary

The Services Team Leader will act as the DECT Subject Matter Expert (SME) and global technical authority for operations, driving execution standards, operational excellence, and competency development across the organization. This role combines deep technical expertise, field credibility, and leadership, with responsibility for supporting global operations, developing field personnel capability, and ensuring consistent delivery standards.

Key Responsibilities

• Act as the DECT expert and global SME for wireline and Sondex operations
• Provide technical leadership and guidance to field teams, Service Specialists, and operational leaders
• Support global operations on critical jobs, complex environments, or high-risk activities when required
• Lead and deliver operations training programs, including: Service Specialists Field Engineers / Operators Crew competency development and certification support
• Drive standardization of best practices across regions: Job execution Equipment handling Operational procedures
• Support continuous improvement initiatives, including: Lessons learned Failure analysis and feedback loops Performance optimization
• Act as technical escalation point for complex operational challenges
• Work closely with: Service Delivery teams Maintenance and Equipment functions Global product line and technical teams

Profile Requirements

• Strong experience in wireline Sondex tech with deep technical expertise
• Proven track record in leading field operations and mentoring crews
• Strong capability in training, coaching, and competency development
• Ability to operate in global, fast-paced, and demanding environments
• High level of credibility with field teams and leadership

To be successful in this role you will

• Have a Diploma or Bachelor’s degree in Engineering (Electrical, Electronics, Mechanical, or Mechatronics)
• Have experience in Field Operations
• Demonstrate experience with Sondex tools and wireline service execution (preferred)
• Possess strong knowledge of wireline operations, deployment methods, and wellsite challenges
• Demonstrate experience in troubleshooting, job execution, and service quality delivery
• Have the ability to coordinate effectively with maintenance, equipment, and service delivery teams
• Exhibit strong understanding of customer requirements and service delivery expectations.
• Desired to have strong leadership and decision-making skills under pressure
• Preferred to have a high level of accountability and ownership mindset
• Having working knowledge of SAP or similar systems for equipment and job tracking (preferred)
• Should be willing to do international travel

The Baker Hughes internal title for this role is: Services Team leader - On Site Services

At Baker Hughes, we are transforming the future of energy. With operations in over 120 countries, we are developing and deploying industry-leading technologies and services to take energy forward. For more than a century, our inventions have revolutionized energy. Today, we are bringing our expertise to make oil and gas safer, cleaner, and more efficient. Our people are the trusted experts, relied on to solve customer challenges big and small. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other. We believe in creating an environment of diversity and inclusion, without bias. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We're makers, inventors, and leaders who aren't afraid of the tough challenges. We believe pushing boundaries will help to lead the way for a new energy future.