ServiceNow SPM Technical Consultant

Mullers Solutions 1; Dubai; On-site; AED 260,000 - 380,000; Full time

Job summary

Müller’s Solutions in Dubai seeks a knowledgeable ServiceNow SPM Technical Consultant to implement and support Strategic Portfolio Management solutions for clients. You will tailor portfolio, program, and project workflows within the ServiceNow platform and collaborate with stakeholders to translate business needs into technical configurations and integrations.

The role requires 3–5 years with ServiceNow, strong JavaScript, AngularJS, HTML and CSS skills, and a bachelor's degree.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3–5 years of experience with ServiceNow, focusing on SPM modules.
• Proficient in ServiceNow SPM configuration, customization, and administration.

Responsibilities

• Configure and customize ServiceNow SPM applications to meet client requirements.
• Collaborate with analysts and stakeholders to gather requirements and develop technical solutions.
• Develop and maintain workflows, business rules, and integrations related to ServiceNow SPM.

Skills

JavaScript

AngularJS

HTML

CSS

ServiceNow SPM

Education

Bachelor's degree in CS/IT or related field

Tools

ServiceNow Platform

Job description

Müller's Solutions is seeking a knowledgeable ServiceNow SPM Technical Consultant to join our expert team. The consultant will play a pivotal role in implementing and supporting ServiceNow Strategic Portfolio Management (SPM) solutions, optimizing portfolio, program, and project management processes for our clients. You will collaborate closely with stakeholders to understand business needs and translate them into effective technical configurations and customizations within the ServiceNow platform.

Responsibilities:

• Configure and customize ServiceNow Strategic Portfolio Management (SPM) applications to meet client requirements.
• Collaborate with business analysts and stakeholders to gather requirements and develop technical solutions.
• Develop and maintain workflows, business rules, and integrations related to ServiceNow SPM.
• Provide technical support, troubleshoot issues, and ensure optimal performance of ServiceNow SPM modules.
• Conduct testing, including unit, integration, and user acceptance testing to ensure quality delivery.
• Document technical specifications, processes, and user guides to assist teams and clients.
• Stay up to date with ServiceNow platform capabilities and best practices to continuously improve client solutions.
• Provide training and knowledge transfer sessions for clients and team members.

Requirements

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of 3-5 years of experience working with ServiceNow platform, with a strong focus on Strategic Portfolio Management (SPM) modules.
• Proficient in ServiceNow SPM configuration, customization, and administration.
• Strong knowledge of JavaScript, AngularJS, HTML, and CSS as applied within the ServiceNow environment.
• Experience with ServiceNow workflows, business rules, UI policies, and integrations.
• Ability to analyze business processes and translate them into technical solutions within ServiceNow.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills for effective collaboration with clients and teams.
• Relevant ServiceNow certifications (e.g., Certified Implementation Specialist - SPM) are preferred.
• Ability to work both independently and within a team environment.

Benefits

Why Join Us:

Opportunity to work with a talented and passionate team.

Competitive salary and benefits package.

Exciting projects and innovative work environment.