ServiceNow SPM Architect

Müller's Solutions; Dubai; On-site; AED 279,000 - 390,600; Full time

Benefits offered by this job

Competitive salary and benefits

Opportunity to work with a talented team

Innovative work environment

Job summary

Müller's Solutions is seeking an experienced ServiceNow SPM Architect in Dubai to lead the design and implementation of strategic portfolio management solutions. The ideal candidate will have at least 5 years of experience with the ServiceNow platform, focusing on SPM, project management methodologies, and team collaboration. This role offers a competitive salary and the chance to work on exciting projects with a passionate team in a dynamic environment.

Qualifications

• At least 5 years of experience working with ServiceNow platform focused on SPM.
• Strong understanding of project management methodologies and best practices.
• ServiceNow certifications related to SPM or ITOM are highly desirable.

Responsibilities

• Lead the design and implementation of ServiceNow SPM solutions.
• Collaborate with stakeholders to gather requirements for SPM modules.
• Drive automation of workflows to improve efficiency.

Skills

ServiceNow Platform

Strategic Portfolio Management

Project Management

Resource Management

Financial Planning

Problem-solving

Effective communication

Education

Bachelor's degree in Computer Science or related field

Job description

Müller's Solutions is looking for a skilled ServiceNow SPM (Strategic Portfolio Management) Architect to join our team. In this role, you will be responsible for designing and implementing strategic portfolio management solutions using the ServiceNow platform to help organizations align their portfolios with business objectives and drive better decision‑making.

Your expertise will contribute to the optimization of project, program, and portfolio management processes, ensuring effective resource utilization and improved business outcomes.

Key Responsibilities

• Lead the design and implementation of ServiceNow SPM solutions aligned with enterprise strategy and governance
• Collaborate with stakeholders to gather requirements and translate them into effective architectural designs for SPM modules including demand management, project portfolio management, resource management, and financial planning
• Develop and enforce best practices and governance frameworks for effective portfolio oversight
• Integrate SPM solutions with other ServiceNow modules and external systems to provide end‑to‑end visibility and reporting
• Drive automation of workflows to improve process efficiency and data accuracy
• Provide technical leadership and mentoring to development teams and project managers
• Ensure solutions meet compliance, security, and scalability standards
• Stay updated on ServiceNow SPM capabilities and industry trends to recommend continuous improvements

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field
• At least 5 years of experience working with ServiceNow platform, with a focus on Strategic Portfolio Management (SPM)
• Strong understanding of portfolio, program, and project management methodologies and best practices
• Experience in designing and delivering ServiceNow SPM solutions including demand, resource, and financial management
• Proficiency with ServiceNow architecture principles, configuration, and integration techniques
• Effective communication skills, capable of working with business stakeholders and technical teams
• Demonstrated problem‑solving skills and the ability to manage multiple priorities in a dynamic environment
• ServiceNow certifications relevant to SPM or ITOM are highly desirable

Benefits

Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.