Service Operations Lead: Forecasting, Margin & Logistics

FUJIFILM Middle East & Africa; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

FUJIFILM Middle East & Africa is seeking a Service Operations Specialist to drive revenue, margin and service-level performance. You will coordinate between Finance, Logistics, Sales and Product teams to convert data into real-time performance insight and lead corrective actions.

The role emphasizes forecasting accuracy, cost discipline, and end-to-end service contract administration with strict compliance.

Qualifications

• Bachelor's degree in Business, Supply Chain, Finance, Engineering or a related discipline.
• 5+ years in service operations, commercial operations, supply chain or order-to-cash roles – preferably within medical devices, imaging or healthcare technology.
• Demonstrated understanding of revenue recognition, P&L, gross-margin management and service-contract administration.
• Hands-on experience with import/export documentation, and logistics coordination.

Responsibilities

• Owns revenue recognition, forecasting and monthly variance analysis across service contracts, warranty, training, site support and product data.
• Maintain a minimum monthly gross profit margin and participate in P&L reviews with cost-driver analysis.
• Review and optimize shipping components to reduce costs and improve order-to-delivery times.

Skills

Revenue recognition

Forecasting

P&L management

Cross-functional collaboration

Data analysis

Education

Bachelor's degree in business, supply chain, finance, or engineering

Tools

SAP

CRM

Job description

FUJIFILM Middle East & Africa is seeking a Service Operations Specialist to drive revenue, margin and service-level performance. You will coordinate between Finance, Logistics, Sales and Product teams to convert data into real-time performance insight and lead corrective actions.

The role emphasizes forecasting accuracy, cost discipline, and end-to-end service contract administration with strict compliance.