Service Engineer

GALADARI BROTHERS CO. L.L.C; Abu Dhabi; Vor Ort; AED 90.000 - 120.000; Vollzeit

Zusammenfassung

GALADARI BROTHERS CO. L.L.C is seeking a skilled technical expert to diagnose complex vehicle issues and guide workshop teams. You will coordinate with manufacturers, perform quality inspections, and ensure repairs meet brand standards.

The role requires 3–5 years of relevant automotive experience, a degree in engineering or automotive diploma, and strong diagnostic skills. Proficiency in office software and strong customer communication are essential.

Qualifikationen

• Bachelor's degree in Engineering or Diploma in Automotive required.
• Strong knowledge of automotive mechanical, electrical, and electronic systems.
• Ability to read wiring diagrams and use workshop manuals effectively.
• Excellent analytical, problem-solving and communication skills.
• Customer-service orientation and interpersonal skills.

Aufgaben

• Diagnose and resolve complex vehicle issues and guide technicians.
• Provide on-the-job support for fault diagnosis and repair procedures.
• Liaise with manufacturers for technical guidance and software updates.
• Conduct road tests and repair verification to ensure first-time fixes.
• Investigate repeat repairs and ensure compliance with standards and safety.

Kenntnisse

Vehicle diagnostics

Troubleshooting

Technical support

Communication skills

Interpersonal skills

Ausbildung

Bachelor's degree in Engineering

Diploma in Automotive

Tools

Automotive diagnostic tools

Workshop manuals

Microsoft Office

Jobbeschreibung

Job description

Job Role Responsible for providing technical expertise and support to workshop teams by diagnosing complex vehicle issues, guiding technicians, coordinating with manufacturers, and ensuring quality repairs in line with brand standards.

Key Responsibilities

• - Diagnose and resolve complex mechanical, electrical, electronic, and vehicle diagnostic issues using approved tools and technical information.
• - Provide technical guidance and on-the-job support to technicians on fault diagnosis, repair procedures, and complex vehicle issues.
• - Liaise with manufacturers and brand technical support teams for technical assistance, software updates, service bulletins, and warranty claims.
• - Conduct quality inspections, road tests, and repair verification to ensure accurate diagnosis and first-time fixes.
• - Investigate repeat repairs, identify root causes, and ensure compliance with manufacturer standards, company policies, and safety requirements.

Experience

• - 3–5 years of relevant experience in a reputable automotive dealership.
• - Hands-on experience in vehicle diagnostics, troubleshooting, and technical support within a workshop environment.
• - Experience using automotive diagnostic tools, workshop manuals, and technical documentation.

Education & Other Qualifications

• - Bachelor's degree in Engineering or a Diploma in Automotive.
• - Strong technical knowledge of automotive mechanical, electrical, and electronic systems.
• - Ability to interpret wiring diagrams and use workshop manuals effectively.
• - Strong analytical, problem-solving, communication, and interpersonal skills.
• - Good understanding of customer needs and service requirements.
• - Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.