Senior Waiter/Waitress — Luxury Dining Lead

Dubai Holding LLC; Dubai; On-site; AED 89,000 - 123,000; Full time

Benefits offered by this job

Colleague discounts on hotel stays

Company-provided housing

Healthcare and life insurance

Paid annual leave and flights

Learning & development programs

Internal mobility within global brand

Job summary

Jumeirah Beach Hotel is seeking a Senior Waiter/Waitress to join Pearl Lounge. The role requires 2-3 years’ experience in a luxury hotel, strong English, and excellent guest service, with a focus on hospitality excellence and attentiveness.

You will greet guests, describe menus, take orders, and ensure flawless service while collaborating with colleagues across the restaurant and hotel.

Qualifications

• Higher Secondary School certificate or Country Specific Certification.
• 2-3 years of experience as a waiter/waitress in a luxury hotel.
• Strong communication and interpersonal skills.
• Strong customer service orientations.
• Adaptability and appreciation of cultural diversity.
• Basic Computer Knowledge.
• Exposure of handling Micros Cashiering system.
• Proficiency in English.

Responsibilities

• Greet guests warmly and escort them to their tables, ensuring a seamless and welcoming arrival experience.
• Confidently describe menu items, daily specials, and promotions, addressing any dietary restrictions or allergies with care and expertise.
• Take precise food and beverage orders, promptly communicating special requests to the kitchen and bar to ensure exceptional service.
• Deliver food and beverages with attention to detail, using professional techniques and ensuring consistency in presentation and service quality.
• Oversee the smooth operation of the assigned restaurant section, ensuring efficient service flow and quickly resolving any operational challenges.
• Assist in other areas as needed, such as answering phones, handling guest inquiries, and collaborating with bartenders and kitchen staff to expedite orders.

Skills

Strong communication

Customer service oriented

English proficiency

Adaptability

Interpersonal skills

Basic Computer Knowledge

Education

Higher Secondary School certificate

Country Specific Certification

Tools

Micros Cashiering system

Job description

Jumeirah Beach Hotel is seeking a Senior Waiter/Waitress to join Pearl Lounge. The role requires 2-3 years’ experience in a luxury hotel, strong English, and excellent guest service, with a focus on hospitality excellence and attentiveness.

You will greet guests, describe menus, take orders, and ensure flawless service while collaborating with colleagues across the restaurant and hotel.